A customer of the store for several years, I must say that I am very satisfied with the products and the quality is one of the best here in Luxembourg. The staff always friendly and very professional.
I wanted to pick up my husband's orthosis here. As a greeting: "ah, what's that supposed to be?" Since the lady unfortunately doesn't understand German as noted by the doctor, she googled it first. Apart from being overwhelmed and after reading my husband's name, she simply switched to Portuguese and said in astonishment "ah, you don't speak Portuguese? Don't you like Portuguese or something" after I kindly pointed out to you that I would rather stick to French. My behavior was very rude and I was referred to another store. Unfortunately, one star is one too many
1 avis
23 +3 vues
0 mentions j’aime
Luxembourg
Had a great experience, found exactly what I was looking for with great recommendations by the staff. Will definitely come back. Thanks!
30. 09. 2024
Il y a 2 ans
1 avis
24 +2 vues
0 mentions j’aime
Luxembourg
A customer of the store for several years, I must say that I am very satisfied with the products and the quality is one of the best here in Luxembourg. The staff always friendly and very professional.
04. 09. 2024
Il y a 2 ans
1 avis
23 +3 vues
0 mentions j’aime
Luxembourg
I wanted to pick up my husband's orthosis here. As a greeting: "ah, what's that supposed to be?" Since the lady unfortunately doesn't understand German as noted by the doctor, she googled it first. Apart from being overwhelmed and after reading my husband's name, she simply switched to Portuguese and said in astonishment "ah, you don't speak Portuguese? Don't you like Portuguese or something" after I kindly pointed out to you that I would rather stick to French. My behavior was very rude and I was referred to another store. Unfortunately, one star is one too many
31. 07. 2024
Il y a 2 ans
1 avis
22 +2 vues
0 mentions j’aime
Luxembourg
no refund policy for returns. Found item online at 50% discount. felt ripped off, very bad experience,
31. 05. 2024
Il y a 2 ans
1 avis
26 +2 vues
0 mentions j’aime
Luxembourg
Excellent service, congratulations
06. 05. 2024
Il y a 2 ans