My car passed its controle technique but my view on the experience would be the same.
- easy booking system
- good availability of appointments
- timely reminder of appointment
- good sign postings on arrival
- arrived early, reception was welcoming and clean
- saw me straight away and appointment was completed within 30 minutes
- even offer free tea and coffee whilst you wait
Souhait pour l’entreprise
Perhaps include in the appointment email things to check before arrival to give the maximum chance of passing.
As this was my first controle technique in Luxembourg I wasn’t familiar was the process but did google in advance.
As other review have also said. It seems like they are incentivized to fail you on minor details, maybe to make that extra charge for the second round. The first year I was failed by them for a shaky back light, not lose, shaky, fine. This year I was failed because of a 2 second fix. None of the issues are a threat to road safety.
Went here as is closer to home than SNCT. Receptionist not friendly and when car done, someone from the office kept banging away in French, knowing I'm not understanding. SNCT much more professional
1 avis
28 +1 vues
0 mentions j’aime
Luxembourg
My car passed its controle technique but my view on the experience would be the same. - easy booking system - good availability of appointments - timely reminder of appointment - good sign postings on arrival - arrived early, reception was welcoming and clean - saw me straight away and appointment was completed within 30 minutes - even offer free tea and coffee whilst you wait
Souhait pour l’entreprise
Perhaps include in the appointment email things to check before arrival to give the maximum chance of passing. As this was my first controle technique in Luxembourg I wasn’t familiar was the process but did google in advance.
09. 09. 2025
Il y a 1 an
1 avis
24 vues
0 mentions j’aime
Luxembourg
As other review have also said. It seems like they are incentivized to fail you on minor details, maybe to make that extra charge for the second round. The first year I was failed by them for a shaky back light, not lose, shaky, fine. This year I was failed because of a 2 second fix. None of the issues are a threat to road safety.
01. 05. 2025
Il y a 1 an
1 avis
19 vues
0 mentions j’aime
Luxembourg
Very bad costumer service. People at the front desk don’t give you all information, they don’t provide explanations and have no sympathy.
01. 05. 2025
Il y a 1 an
1 avis
27 vues
0 mentions j’aime
Luxembourg
super friendly and professional and the wait is not long ! I’d go there every year without fail !
01. 05. 2025
Il y a 1 an
1 avis
27 vues
0 mentions j’aime
Luxembourg
Went here as is closer to home than SNCT. Receptionist not friendly and when car done, someone from the office kept banging away in French, knowing I'm not understanding. SNCT much more professional
01. 05. 2025
Il y a 1 an
1 avis
22 vues
0 mentions j’aime
Luxembourg
I visited Dekra to order an emission sticker for Germany. The process was very quick and smooth. Greatly appreciated!
01. 05. 2025
Il y a 1 an