I think this is the first time I have had an experience like this. Following a potential over-invoicing from the bgl. I ask to review my fees and the person says “friendly”. We are not going to reimburse you, the customer must check his invoice costs... I hope that one day we will tell him that. As a result I cut my accounts... I had the same problem in another bank. an apology and a refund.
1 review
14 views
0 likes
Luxembourg
I think this is the first time I have had an experience like this. Following a potential over-invoicing from the bgl. I ask to review my fees and the person says “friendly”. We are not going to reimburse you, the customer must check his invoice costs... I hope that one day we will tell him that. As a result I cut my accounts... I had the same problem in another bank. an apology and a refund.
23. 11. 2024
1 year ago
1 review
13 views
0 likes
Luxembourg
No communication. The advisor does not respond to messages or emails from customers. I don't understand why there are messages through the app
21. 09. 2024
2 years ago
1 review
12 views
0 likes
Luxembourg
You are very stupid, scammers. €150 fee for a transfer. Never again.
01. 09. 2024
2 years ago
1 review
12 views
0 likes
Luxembourg
BGL Bank Branch
17. 08. 2024
2 years ago