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Reviews 3.6

5 total

The assortment of draft beer is indeed impressive. Nevertheless, the diminutive brunette server is devoid of any trace of customer service abilities. It's a mystery why individuals like him opt for a profession they clearly do not enjoy. Could it be that his attitude was because I didn't communicate in Luxembourgish? Regardless of the reason, I've decided not to revisit this place, it's certainly not worth shelling out for frozen chips and icy attitudes! Additionally, it's worth mentioning that the ambience of the place didn't do much to compensate for the service shortcomings. The lighting was dim and did not create an inviting atmosphere. The seats were not particularly comfortable either, causing discomfort during the dining experience. The music playing in the background did nothing to enhance the mood, but instead seemed to further bring down the overall vibe of the place. Furthermore, the food, apart from the frozen fries, was nothing to write home about. The burgers were bland and the salad seemed like it had seen better days. The presentation of the dishes was disappointing, lacking any visual appeal. Also, the wait time for the food was quite long, adding to the list of negatives. To conclude, it’s not just about the food or the drinks, a restaurant should offer a complete experience. Good service and a welcoming environment are just as crucial. One should not have to put up with subpar treatment and an unwelcoming environment, particularly when they are spending their hard-earned money. Hence, I would not recommend this place to anyone, and I certainly won't be returning myself.

Date of experience: August 15, 2024

James Thompson

1 review
LU

Outstanding Bar in Luxembourg. Give the renowned Wainzossis a shot on Fridays at midday. My personal preference: the spicy Chili con Carne. Mich is perpetually warm and friendly, while Philippe whips up incredible dishes. Appreciate your efforts, gentlemen. Moreover, this eminent pub's atmosphere is always lively and inviting, ensuring every visit is delightful. The dishes are consistently delicious and served promptly, which makes every meal here an enjoyable experience. Even if you're not a regular, Mich's welcoming personality makes you feel like one. His hospitality is unmatched and his attention to patrons is commendable. Philippe, the chef, is an artist in his own right. His culinary skills are simply remarkable, consistently delivering mouthwatering dishes that leave you wanting more. The Chili con Carne, in particular, is a delectable treat, perfectly seasoned and cooked to perfection. This dish alone is worth the visit. So, if you're in Luxembourg, don't hesitate to drop by for lunch on Fridays. The famed Wainzossis is a must-try item. The bar's warm ambiance combined with delicious food and friendly staff create a truly memorable experience. A heartfelt thank you to both Mich and Philippe for their dedication and passion. They truly make this place the best bar in Luxembourg.

Date of experience: August 12, 2024

The bistro is quite pleasant, yet the customer service is appalling, devoid of any greetings, dishes flung onto the table; an experience that certainly makes it my first and final visit. The staff seem to be more engrossed in binge-watching TV shows on their mobile devices, which is slightly disheartening. The coffee shop's atmosphere is quite agreeable, although the service provided leaves a lot to be desired. With an absence of basic courtesy such as a simple 'hello', and the disrespectful manner of tossing plates onto the table, it's safe to say this was indeed a one-time visit. The service crew appear to be more interested in their cell phone screens, catching up on their favorite series, which is mildly depressing. The eatery certainly has a nice ambiance, but the quality of service is far from satisfactory. There's a lack of welcoming gestures, and the manner in which dishes are haphazardly dropped onto the table is off-putting. This has been my first encounter with such service and will definitely be my last. It's somewhat disappointing to see the staff engrossed in watching their favorite TV shows on their smartphones instead of attending to customers. In a nutshell, the bistro's environment is appealing, but the subpar service is a significant letdown. The lack of polite greetings, coupled with the disrespectful act of tossing dishes onto the table, certainly warrants this visit as my first and last. It's a tad dispiriting to observe the staff engrossed in their cell phones, presumably watching an episode of a series, rather than focusing on providing good service.

Date of experience: August 09, 2024

James Anderson

1 review
LU

An exceptional spot to unwind with a pint of beer after a long day at the office. This locale truly stands as a haven, providing a welcoming atmosphere where one can relax and forget about the workday stress. The staff at this establishment is always ready to serve you, pouring a cold, refreshing beer that would surely hit the spot after a grueling day of work. It's the perfect way to end your day, taking a moment to appreciate the finer things in life, such as a well-poured draft. With its comfortable and inviting ambiance, this place is ideal for those who are looking for a bit of tranquility amidst their busy schedules. Not just after work, but whenever you feel the need to take a breather, this place offers the perfect setting for a soothing beer break.

Date of experience: May 29, 2024

John Smith

1 review
LU

It's clearly evident that this location is commonly crowded, especially on Friday and Saturday nights. However, there's not a substantial amount of rivalry or competition. The popularity of this place is undeniable, as it gets jam-packed with people usually during the weekends. The high traffic indicates its appeal among the crowd. Yet, it's also worth noting that there isn't a significant number of competitors, which could be a contributing factor to its busy status. Furthermore, it's quite possible that its unprecedented popularity might be due to the limited options available in its vicinity. This makes it a go-to spot for many, particularly on weekends. The lack of alternative options in the area might lead to an increased number of patrons frequenting this place. Hence, it stands out in the crowd without having to face much competition or rivalry from other venues. In addition, the place's popularity might also be linked to other factors such as its unique offerings or excellent service, which sets it apart from the rest. All in all, despite the lack of competition, the place seems to have carved out a niche for itself, attracting a consistent crowd, particularly on Friday and Saturday nights.

Date of experience: May 16, 2024

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