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Reviews 3.6

5 total

James Smith

1 review
LU

We found ourselves at this location because it appeared to be one of the rare establishments that were operational on Sunday morning based on the groundwork we conducted, and as a result, we arrived unannounced only to discover that a significant number of the tables had already been claimed. The gentleman manning the cash register managed to secure a spot for us and provided us with superb dining recommendations. We sampled the pancakes accompanied by eggs and bacon and were completely astounded. The coffee was also prepared with a significant amount of affection and attention to detail. I feel compelled to publicly acknowledge the excellent customer service provided by the gentleman at the cash register and the overall quality of this establishment. I would unquestionably endorse it and would undoubtedly pay a return visit. My sincerest appreciations! Additionally, I want to emphasize the environment of the place. The atmosphere was incredibly welcoming, and the decor was tastefully done, adding to the overall dining experience. The cleanliness of the establishment was also commendable. The staff were all very friendly and attentive, and our orders were served promptly. The portions were generous, and the food was delicious and well presented. Every dish we tried was cooked to perfection and full of flavor. The location of this establishment is also advantageous, making it accessible for anyone who wishes to enjoy a great meal. The prices are reasonable for the quality and quantity of food provided. In conclusion, our visit here was an excellent experience, and we left with a very positive impression. We look forward to our next visit. Thank you once again!

Date of experience: August 08, 2024

We had to endure a lengthy wait of approximately 1.5 hours before our meal was finally served. It seemed as if there was a certain friction or disagreement occurring between the servers and the culinary team in the kitchen. This was made apparent when we decided to inquire about the whereabouts of our order. The waiter merely shrugged his shoulders and stated, he was in no position to expedite the process since the chef was still in the process of preparing the meal. In terms of the taste and quality of the food, there was nothing particularly remarkable or memorable that stood out, with the exception of the pancakes. They were the only dish that was somewhat redeeming and noteworthy. The omelette, on the other hand, was incredibly bland and lacked any sort of complexity or depth in flavor. It was as basic as one could be. If you glance at the photograph of the Scrambled eggs, you'll see how they were a letdown! They certainly did not meet our expectations - quite the contrary. They were rather disappointing! The overall dining experience was lackluster and left us feeling unsatisfied. The long wait for our food, coupled with the mediocrity of the dishes, made for a less than enjoyable meal. The evident discord between the servers and the chefs also added an uncomfortable dynamic to our visit. The server's nonchalant attitude towards our concerns was not appreciated and certainly did not enhance our dining experience. We had expected a higher level of service and attentiveness. In conclusion, the only highlight of our meal was the pancakes, the rest of the dishes we ordered were underwhelming and failed to impress us. The omelette was mundane, the scrambled eggs were a disappointment. We can only hope that this was a one-off incident and not indicative of the establishment's usual standards of service and food quality.

Date of experience: July 12, 2024

Martin James

1 review
LU

Enjoyed an incredible meal to start my day. The pancakes ๐Ÿฅž are no less than a visual delight, akin to a pancake paradise. ๐Ÿ˜‹๐Ÿ˜‹๐Ÿ˜‹ The commendable service offered added to the splendid experience. The hotcakes were simply irresistible, and each bite was a sensual journey that evoked pure pleasure. The delicious taste still lingers on my tongue, a testament to their culinary excellence. The staff's friendliness was an appreciated bonus. Their welcoming smiles and attentive service made the meal even more enjoyable. It wasn't just a breakfast; it was a gastronomic extravaganza that I thoroughly relished. This delightful encounter left me with a satisfied stomach and a heart full of contentment. ๐Ÿ˜‹๐Ÿ˜‹๐Ÿ˜‹ I must say, the pancakes ๐Ÿฅž were more than just a treat to the taste buds; they were a feast for the eyes as well. The sight of those fluffy, golden brown delights was nothing short of pancake nirvana. The quality service that came along with it was like a cherry on top, making my breakfast experience simply unforgettable.

Date of experience: June 14, 2024

Natalie Johnson

1 review
LU

Approximately two years ago, I made a visit to Grupetto and found it to be an outstanding spot for a comfortable, leisurely brunch. Regrettably, my recent experience was nothing short of a nightmare. The service was excessively delayed, we were kept waiting for our meal for an agonizing 45 minutes, clinging to the hope that at least the wait would be worthwhile. However, much to our dismay, the food was atrocious. While the establishment offers reasonable prices, I must divulge an inconvenient truth - we are essentially paying for our time rather than the food. The quality has deteriorated to such an extent that I don't see myself returning in the future. PS: Do take note of the overly-charred pancake that was skillfully adorned to conceal its burnt appearance. The seemingly appealing toast was equally disappointing; it was overly hard and lacked the freshness one would expect.

Date of experience: June 01, 2024

John Smith

1 review
LU

The location was truly stunning. The coffee, particularly the flat white, was exceptionally pleasant. The service provided and the staff members were incredibly amicable. The culinary delights were also delectably appetising. Bravo! Moreover, this enchanting establishment exudes a warm and welcoming atmosphere that instantly makes you feel at home. Every detail, from the carefully selected music to the tastefully decorated interior, contributes to a relaxing and enjoyable experience. The baristas are not only skilled at crafting beautiful latte art, but also at creating a variety of delicious coffee blends that are sure to satisfy even the most discerning coffee enthusiasts. In addition to the fantastic coffee, the variety of food options available is equally impressive. The menu offers a myriad of flavorful dishes, ranging from hearty breakfast options to light, healthy salads, ensuring that every palate is catered for. The quality of the ingredients used is evident in each bite, reflecting the establishment's commitment to delivering only the best to its patrons. The staff's geniality and dedication to providing exceptional customer service further enhance the overall dining experience. They are always ready with a smile and are more than willing to go the extra mile to ensure every customer leaves the place feeling satisfied and appreciated. In conclusion, this place has truly earned its kudos. Whether you're a coffee lover looking for your next caffeine fix, or a foodie searching for a new place to indulge in delectable culinary creations, this establishment is sure to exceed your expectations.

Date of experience: May 21, 2024

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