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Reviews 5.0

5 total

Not long ago, I purchased an exquisite floral arrangement from Fleurs Klopp. I was utterly astonished by the unparalleled quality of the blooms, as well as the exceptional customer service provided. The team was exceedingly accommodating, extending their professional guidance and dedicating their time to guarantee that my requirements were met to my utmost satisfaction. Their proficiency and commitment to delivering superior service were indeed remarkable. They patiently listened to my preferences and worked diligently to cater to my specific needs. Their keen eye for detail and passion for their craft were truly impressive. The bouquet was nothing short of stunning, crafted with care and precision to bring out the beauty of each individual flower. In addition to their professional demeanor, the staff was also genuinely friendly and welcoming, creating a warm and pleasant atmosphere that left a lasting impression. They are more than just your typical florists. They are professional flower artists who take pride in their work, pouring their hearts into every arrangement they create. Their unremitting dedication to customer satisfaction, combined with their impressive flower arrangement skills, sets them apart in the industry. They are truly a flower shop that goes above and beyond to provide an unforgettable experience. I wholeheartedly endorse Fleurs Klopp and urge everyone to give them a try. You won't be disappointed, but rather pleasantly surprised by their extraordinary service and the stunning quality of their floral creations. Truly a top-notch flower shop!

Date of experience: August 15, 2024

J. Richardson

1 review
LU

Charming botanical shop. The employees are well-versed with their flora and offer excellent suggestions. In addition, they have a devoted car park area (located at the rear). Not only this, but the customer service provided is truly exceptional. They go above and beyond, providing more than just your average flower shopping experience. The selection of plants is also noteworthy, ranging from common household plants to more unique, exotic varieties. They even offer a range of plant care products, ensuring you can keep your purchases in the best possible condition. The store is well-organised, making it easy to locate what you're looking for. Furthermore, they regularly refresh their stock, so there's always something new and exciting to discover. The prices are also very reasonable, providing excellent value for the quality of plants and service. Whether you're a seasoned gardener seeking expert advice or a newbie just starting your plant journey, this delightful flower store is sure to meet all your botanical needs.

Date of experience: August 03, 2024

Andrew Johnson

1 review
LU

I was on a quest to find Lila flowers, yet there seemed to be no traces of them in the majority of the floral boutiques in Lux. On contacting Klopp, a courteous individual by the name of Marc confirmed that indeed, acquiring them is a challenging task. He suggested the possibility of placing an order from Holland, but he couldn't guarantee their arrival. In the end, he generously presented the option to prune a few branches from the Lila tree flourishing in his garden. I compensated him with 20€ for these stunning Lila blossoms. I would like to extend my heartfelt gratitude to Marc for his magnanimous gesture. Your benevolence is truly cherished. - Richard With the added possibility that if they were unable to source the flowers from Holland, perhaps they could explore other European floral markets, or even consider importing from further afield if need be. Marc's willingness to go above and beyond in order to assist me in my quest for these elusive flowers was truly heartwarming. The radiant allure of the Lila flowers, which I was fortunate enough to procure thanks to Marc's generous offer, was worth every cent of the 20€ I handed over. These flowers, rare and beautiful, are a testament to Marc's graciousness and his willingness to extend a helping hand. I wholeheartedly appreciate Marc's kind-hearted gesture, and it's gestures like these that restore one's faith in human generosity and kindness. It is a reminder that there are still people who would go out of their way to help others, even when it comes to something as simple as finding a particular type of flower. Once again, thank you Marc for your generous contribution. Signed - Richard.

Date of experience: June 11, 2024

Fantastic! We made a purchase of blossoms digitally from Spain for dispatch to Luxembourg in the present day. These flowers were indeed lovely, meeting our expectations. We received prior notification and it was delivered punctually. I strongly endorse them, especially for birthday celebrations. Appreciations. Best Wishes!!! We also found the purchasing process to be quite smooth and user-friendly. The selection of flowers was vast and varied, allowing us to choose the perfect bouquet for the occasion. They were packed with utmost care, ensuring that they reached us in pristine condition. Moreover, the tracking system provided was up-to-date and accurate, keeping us informed of the progress in real-time. The delivery personnel was professional and courteous, adding to the overall pleasant experience. What impressed us the most was the quality of the flowers. They were fresh, vibrant and fragrant, exactly what we were looking for. The recipient was absolutely thrilled and touched by the gesture, making it worth every penny spent. Hence, if you are looking for a reliable and high-quality flower delivery service, look no further. I can confidently vouch for their services; they not only meet but often exceed expectations. Once again, thanking them for their incredible service. Warm regards!!!

Date of experience: April 20, 2024

Michael Johnson

1 review
LU

I utilized these for a digital distance dispatch... Nothing in Luxembourg comes at a bargain (excluding fuel), but the individual on the receiving end was extremely awe-struck by the caliber and dimensions of the floral arrangement... To delve a bit deeper, the process of utilizing these items for an internet-based remote dispatch was surprisingly seamless. This is particularly noteworthy considering that Luxembourg is a country where affordability is hard to come by. Indeed, with the notable exception of petrol, one would be hard-pressed to find anything that could be classified as cheap or inexpensive. However, the upside to this is that the quality of goods and services in the country is generally top-notch. This held true in this instance as well. The party on the receiving end of this remote dispatch was not just content or satisfied, but genuinely impressed. What caught their attention and admiration was not just the superior quality of the bouquet involved in the dispatch. Equally impressive, if not more so, was the sheer size of the floral arrangement. They found the dimensions of the bouquet to be a sight to behold, only further contributing to the overall positive reception. In conclusion, while Luxembourg might not be the place to go for bargains, it certainly delivers when it comes to quality. This experience with the online remote dispatch only served to reinforce this point.

Date of experience: March 22, 2024

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