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Reviews 5.0

5 total

John Smith

1 review
LU

I placed my order over the internet by making a phone call. The staff were extremely accommodating and benevolent. They forwarded me photographs of various floral arrangements, and I made my selection from the options provided. Despite it being the peak season of Valentine's Day, they ensured that my chosen item was delivered promptly, maintaining the schedule. Furthermore, they were excellent in providing assistance and displayed great compassion throughout the entire process. I truly appreciated the extra effort they put into sending me a wide assortment of flower images, enabling me to make an informed decision. Their comprehensive service allowed me to choose exactly what I desired. Even though it was during the busy period of Valentine's Day, a time when many are ordering flowers, they did not falter in their commitment to timely delivery. Their efficiency and dedication were truly commendable. They ensured that my order was not delayed and arrived right when it was expected, demonstrating their reliability and excellent customer service. I was highly satisfied with their service and would not hesitate to order from them in the future.

Date of experience: August 25, 2024

Olivia Williams

1 review
LU

I've been a regular customer with Albus for a substantial amount of time, and every single occasion, the experience has been absolutely flawless, boasting magnificent floral arrangements. Placing orders is a breeze via phone, with their team consistently displaying an amiable and considerate demeanor. Their delivery service is impressively swift and punctual. Their floral compositions are a sight to behold, truly a testament to their expertise and passion in the field. The colors blend harmoniously, illuminating any room with their splendor. The aroma is intoxicating, a delightful mix of fragrant blossoms that lingers in the air long after delivery. The staff at Albus go the extra mile to ensure customer satisfaction. Their friendliness and professionalism make the ordering process seamless and enjoyable. They always have a warm and welcoming attitude, ready to assist with any inquiries or specifications. The promptness of their delivery service is another aspect that sets them apart. They ensure that every order arrives in the quickest time possible, without compromising on the quality or freshness of the flowers. This fast turnaround time is truly commendable, making them a reliable choice for any floral needs. In light of their stellar service and top-notch products, I can't help but highly endorse Albus. Whether you need a bouquet for a special occasion or simply want to brighten up your space, you can count on them to deliver nothing but the best. Their exceptional service is one that I wholeheartedly recommend!

Date of experience: August 03, 2024

Jackson Miller

1 review
LU

Nestled within a domestic neighbourhood, this botanical emporium was a fantastic and unforeseen discovery, an unanticipated gem. The vegetation appears to be extremely vibrant and teeming with vitality, complemented by a rather chic assortment of meticulously handpicked plant vases. It's a shame that I didn't stumble upon this store earlier. The proverbial icing on the cake, however, is the politeness and radiant grins with which every sales representative welcomes you, regardless of the magnitude of your acquisition. This only serves to underscore their fervour and enthusiasm for their profession. They are truly passionate about ensuring that each customer's experience is memorable, regardless of whether they're buying a small succulent or a large indoor tree. Moreover, it is evident that they take great pride in the health and appearance of their plants. The lush green leaves and blooming flowers are testament to the care and dedication they put into nurturing each individual plant. Walking into the shop, you are immediately enveloped by a sense of tranquility and freshness, a testament to the quality of the plants on display. This isn't just a shop. It's a haven for plant lovers, a place where you can lose yourself among the greenery and forget about the hustle and bustle of the outside world. The shop exudes a warmth and charm that is infectious and makes you want to fill your home with their beautiful plants. So, if you're in the vicinity, do yourself a favour and pay a visit. You won't regret the charming atmosphere and the wonderful selection of plants that this delightful store has to offer.

Date of experience: July 22, 2024

James Smith

1 review
LU

My spouse, grandchild, and I embarked on a visit to discover vegetation for a whimsical "fairy garden". Oh, the impressive array of gorgeous flora and blooms certainly took our breath away! The icing on the cake was the benevolent lady stationed at the cash register who graciously presented our little grandchild with a charming, miniature hand-tied flower arrangement. It was such an enjoyable and delightful outing! In addition to the enchanting array of plants and flowers, the place also offered a diverse collection of garden accessories that would perfectly complement our desired fairy garden. From tiny, intricate fairy houses to miniature bridges and pathways, the selection was truly inspiring. We were particularly captivated by the assortment of miniature, brightly colored butterflies that would add an extra touch of magic to our garden. Furthermore, the warm and welcoming environment of the plant nursery greatly contributed to our enjoyable experience. The staff were not only knowledgeable but also genuinely passionate about their work, providing helpful advice and recommendations to assist us in our selections. With their guidance, we found the perfect blend of plants, flowers, and accessories to create our enchanting fairy garden. And finally, the personal touch extended by the kind woman at the counter was particularly endearing. The small, personal bouquet she gifted our granddaughter was not only beautiful but also a sweet gesture that made our visit even more special. It was a delightful and memorable visit that left us eagerly looking forward to our next gardening adventure.

Date of experience: July 15, 2024

Jessica Smith

1 review
LU

The proprietor was exceedingly considerate and assisted me in crafting a personalized flower arrangement for immediate dispatch on a weekend day, precisely Saturday. I was utterly thrilled with the outcome: the floral arrangement was speedily delivered and was magnificently assembled in a sizable manner, consisting of fresh, high-grade blooms. Expressing my gratitude doesn't seem to be enough! Furthermore, I must mention that the level of service was exceptional. The owner's professionalism and dedication to customer satisfaction were truly impressive. The bouquet, with its vibrant colors and delightful fragrance, exceeded my expectations. The fact that this was all facilitated on such short notice, and on a weekend no less, speaks volumes about the commitment and efficiency of the establishment. The freshness of the flowers also stood out. They looked as though they had been picked just before the bouquet was assembled, contributing to its overall beauty and longevity. The quality was simply unparalleled, making the arrangement a real standout. In conclusion, the owner's kind-heartedness, the swift delivery, the stunning arrangement, the freshness and high quality of the flowers, and the excellent customer service all contributed to a truly delightful experience. My heartfelt thanks to the owner and the team for their exceptional service!

Date of experience: April 26, 2024

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