John Smith
This is indeed an exceptionally pleasant location, chic and immaculate. However, the service left much to be desired. The personnel were noticeably inattentive, seemingly oblivious to the guests attempting to get their attention by waving at them. There was a tendency to overlook orders, and the delivery of these orders took an unnecessarily extended period of time. Surprisingly, the kitchen wraps up its operations at 9pm, despite the fact that staying open later could have been a lucrative decision. The atmosphere, on the other hand, compensates to a certain extent for these shortcomings. Furthermore, this establishment boasts a tastefully decorated interior and an overall charming aesthetic that makes it a visually appealing place to dine or just relax. Unfortunately, the lack of attentiveness of the staff and their apparent disregard for customer service put a damper on the overall experience. It was disappointing to see orders being forgotten and the unnecessary waiting time for food and beverages to arrive. Moreover, the decision to close the kitchen at 9pm seemed like a missed opportunity, considering the potential revenue that could have been generated from late-night patrons. However, the ambiance of the establishment does tend to offset some of these issues. The overall atmosphere is cozy and inviting, which can make the dining experience more enjoyable despite the less than impressive service.
Date of experience: April 25, 2024