3 months to receive our order. No info from customer service we had to chase them every week.
Ordered furniture for almost 3,000 EUR including a bed, which is obviously an essential piece in a home.
Order made 8 August 2020, delivery at that time promised for 19 October. No call no info since then. Today we called them because we were concerned just to learn for them delivery is beginning of November ’as agreed, no delay’. No, that’s definitely not what we agreed on! This is unacceptable. No attempt to fix the situation, no apology, nothing.
Customer service is arguably better at their competitors (Abitare Living).
1 Bewertung
25 +2 ansichten
0 gefällt mir
Luxemburg
Very good place, quality items and nice employees. I recommend this shop.
02. 10. 2024
2 Jahre vor
1 Bewertung
25 +2 ansichten
0 gefällt mir
Luxemburg
Good design. Not to much expensive.
18. 08. 2024
2 Jahre vor
1 Bewertung
22 +2 ansichten
0 gefällt mir
Luxemburg
Staff inattentive, no reply to emails and online contact forms...
17. 06. 2024
2 Jahre vor
1 Bewertung
22 +2 ansichten
0 gefällt mir
Luxemburg
Great first yoga lesson, try it !
13. 06. 2024
2 Jahre vor
1 Bewertung
23 +2 ansichten
0 gefällt mir
Luxemburg
3 months to receive our order. No info from customer service we had to chase them every week. Ordered furniture for almost 3,000 EUR including a bed, which is obviously an essential piece in a home. Order made 8 August 2020, delivery at that time promised for 19 October. No call no info since then. Today we called them because we were concerned just to learn for them delivery is beginning of November ’as agreed, no delay’. No, that’s definitely not what we agreed on! This is unacceptable. No attempt to fix the situation, no apology, nothing. Customer service is arguably better at their competitors (Abitare Living).
25. 05. 2024
2 Jahre vor