to flee!! Terrible service, no follow-up, you have to follow up constantly for months, no response by email, by phone, bad faith advisor, incompetent and unprofessional!
Not recommended!!
Friendly and responsive to sign me up for a new insurance contract, but very challenging to terminate the contracts. I had to send multiple reminders by email and phone, and they either do not respond or ask for additional evidence. I recently found out that my car insurance was not terminated as requested, while I was notified by this company that they had done everything needed to terminate the contract. I asked for a refund of the paid premises for both contracts, but only received a reply I had to pay almost 500 euros for the months after the termination date.
1 Bewertung
26 ansichten
0 gefällt mir
Luxemburg
I am very satisfied with the services of this broker. They are very professional and give very good advice. I highly recommend.
24. 08. 2024
2 Jahre vor
1 Bewertung
21 ansichten
0 gefällt mir
Luxemburg
to flee!! Terrible service, no follow-up, you have to follow up constantly for months, no response by email, by phone, bad faith advisor, incompetent and unprofessional!
28. 07. 2024
2 Jahre vor
1 Bewertung
23 ansichten
0 gefällt mir
Luxemburg
Not recommended!! Friendly and responsive to sign me up for a new insurance contract, but very challenging to terminate the contracts. I had to send multiple reminders by email and phone, and they either do not respond or ask for additional evidence. I recently found out that my car insurance was not terminated as requested, while I was notified by this company that they had done everything needed to terminate the contract. I asked for a refund of the paid premises for both contracts, but only received a reply I had to pay almost 500 euros for the months after the termination date.
07. 07. 2024
2 Jahre vor