A customer of the store for several years, I must say that I am very satisfied with the products and the quality is one of the best here in Luxembourg. The staff always friendly and very professional.
I wanted to pick up my husband's orthosis here. As a greeting: "ah, what's that supposed to be?" Since the lady unfortunately doesn't understand German as noted by the doctor, she googled it first. Apart from being overwhelmed and after reading my husband's name, she simply switched to Portuguese and said in astonishment "ah, you don't speak Portuguese? Don't you like Portuguese or something" after I kindly pointed out to you that I would rather stick to French. My behavior was very rude and I was referred to another store. Unfortunately, one star is one too many
1 Bewertung
30 +10 ansichten
0 gefällt mir
Luxemburg
Had a great experience, found exactly what I was looking for with great recommendations by the staff. Will definitely come back. Thanks!
30. 09. 2024
2 Jahre vor
1 Bewertung
30 +8 ansichten
0 gefällt mir
Luxemburg
A customer of the store for several years, I must say that I am very satisfied with the products and the quality is one of the best here in Luxembourg. The staff always friendly and very professional.
04. 09. 2024
2 Jahre vor
1 Bewertung
27 +7 ansichten
0 gefällt mir
Luxemburg
I wanted to pick up my husband's orthosis here. As a greeting: "ah, what's that supposed to be?" Since the lady unfortunately doesn't understand German as noted by the doctor, she googled it first. Apart from being overwhelmed and after reading my husband's name, she simply switched to Portuguese and said in astonishment "ah, you don't speak Portuguese? Don't you like Portuguese or something" after I kindly pointed out to you that I would rather stick to French. My behavior was very rude and I was referred to another store. Unfortunately, one star is one too many
31. 07. 2024
2 Jahre vor
1 Bewertung
28 +8 ansichten
0 gefällt mir
Luxemburg
no refund policy for returns. Found item online at 50% discount. felt ripped off, very bad experience,
31. 05. 2024
2 Jahre vor
1 Bewertung
26 +2 ansichten
0 gefällt mir
Luxemburg
Excellent service, congratulations
06. 05. 2024
2 Jahre vor