5 insgesamt
john McSpam
Conclusion: Bad advice and lack of customer service – we will never go there again. We bought three pairs of shoes and socks for our little girl at this children's shoe store. One pair of slippers was not suitable at all: our daughter had painful red marks and cried. An hour after the purchase, we wanted to return the shoes, but the saleswoman refused, claiming that they were “worn and dirty”. While she was surely within her rights from a legal standpoint, her lack of consideration and customer service was simply unacceptable. What was even more irritating was that she told me that there was no way the shoes were causing a problem, despite the red marks and crying I had seen with my own eyes. In a children's shoe store, I expect either competent advice or a suitable return policy if a clearly unsuitable shoe is returned only an hour after purchase. Here there was neither – absolutely not recommendable.
Erfahrungsdatum: Dezember 25, 2024
Emily Philips
Nancy Camus
Adorable saleswoman and great advice! The place to go for toddler shoes
Erfahrungsdatum: November 09, 2024
lorine
Silvia Colucci
Great selection of quality shoes plus friendly & professional service
Erfahrungsdatum: August 08, 2024