Hena Barouni
I went to this showroom to admire the cars, which I must say are absolutely magnificent. While exploring, I became interested in a classic car. As is usually done in other showrooms and in the absence of any sign or indication prohibiting touching the vehicles, I opened the door to look inside. To my great surprise, a salesperson sitting at his desk addressed me in a disrespectful manner, saying: Don't touch, haven't you seen the price of the car?! I find this remark condescending, especially since no clear indication was present to indicate that it was forbidden to touch the vehicles. Such a remark, not only inappropriate, but also condescending, does not reflect the professionalism expected in an establishment of this standing. I would still like to highlight the exemplary behavior of his colleague, who was welcoming and respectful, in sharp contrast to his attitude. I highly recommend the team to review their customer approach, as the experience in a showroom should not be ruined by such lack of respect!
Erfahrungsdatum: November 03, 2024