Absolutely terrible experience

Absolutely terrible experience. I called them for just a single question, if I don't live in Luxembourg and don't work there either, is it allowed to book a visa appointment with Luxembourg US consulate. I started the question with "Good afternoon, I have a question about Visa appointment", he interrupted me with "If you want to book an appointment, book it online", then I insisted with my question, and he kept interupting me saying book it online. Absolutely useless, how difficult is the question?

Erfahrungsdatum: Oktober 01, 2024