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Reviews 4.0

4 total

Caroline Biss bertrange. an extraordinary store where the service is impeccable, a warm welcome and unparalleled professionalism, in particular Isabelle, always good and sincere advice Thanks to the whole team George Carol

Date of experience: September 17, 2024

Simon Thomas

1 review
LU

A customer and fan of the Caroline Biss brand for many years, I am shocked by the service and welcome I received in the City Concorde store. With a high-end positioning, one would expect a minimum of advice, service and even politeness. As a customer, what's more, loyal to the brand, I had the impression of disturbing the fashion advisors in their private exchanges, I even had to leave my cabin to look for another size on the shelves . I point out that I was the only customer in the store. The presence of the store manager did not change the situation. In the end, I still bought 2 items. But the service is not in line with the image that the brand wants to give itself.

Date of experience: September 16, 2024

Denis Palem

1 review
LU

Nice

Date of experience: August 28, 2024

Great service!

Date of experience: July 02, 2024

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Recommend regards 1, 2 and 3-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account.

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