Visit this website
Find the location and route
Visit this website
Find the location and route

Company activity

Reviews 4.4

5 total

Daria

1 review
LU

Great option for energetic kids on rainy/cold weekends. Clean and well kept ambiance, super nice staff. Recommend

Date of experience: October 29, 2024

Cassie joely

1 review
LU

As a parent of a child on the autism spectrum, I was quite let down by Zig Zag when we came a few months ago. The understanding around children with additional needs is clearly lacking. As soon as we arrived, my son (9 years old pre-verbal) displayed his excitement by jumping up and down on the spot and tapping on a photo of the play area (he communicates using pictures) at reception, he was immediately shouted at by the member of staff at reception which scared him. When I explained that he does not understand and he was not "being naughty" and that he is on the autism spectrum using the photo to communicate his excitement, I was told "He doesn't look autistic and you should be holding his arms down then." and very patronizingly told me that I must not leave him on his own (which of course would never be the case). This is a fundamental lack of understanding and inclusion for children with additional needs which is a shame as this sort of play area is the perfect space to fulfill their sensory needs. A second member of staff then saw this and made an effort to improve the situation and give my son some extra tokens for the car driving game which he loved - he is the reason this review went from a 1 star to 3 stars. It is hard enough for families with special educational needs to go on outings and this situation just highlighted why.

Date of experience: October 10, 2024

Jess Goedhals

1 review
LU

We took our 2 grandchildren and we all had a great time. This facility was extremely clean & well maintained. I was particularly impressed with the staff, in particular Richard who went out of his way to assist us. He was also constantly alert to all the kids. In addition the service from the catering staff was very good. We will be back!!

Date of experience: September 28, 2024

Kids older than 2 years will have fun and gear time

Date of experience: September 13, 2024

Rahul SHAH

1 review
LU

Amazing for kids especially during winter. The staff was extremely helpful, courteous and speaks english. Weekends crowd is there but that's where kids make friends and enjoy. Online reservation is required, while reserving saw 'I need card' option selected by default, don't worry you can ignore it.

Date of experience: June 04, 2024

Company activity

By claiming their Recommend profile, this company can reply to reviews, ask customers to write reviews, and more. Any company can claim their profile and ask customers to review them for free.
This company actively asks customers to write reviews using Recommend’s invitation services. This may result in a more representative star rating.
Companies that subscribe to Recommend’s paid plans have access to more review invitations, business support, and other features.
Recommend regards 1, 2 and 3-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account.
Recommend regards 1, 2 and 3-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account.

About Zigzag

Information written by the company

Contact

Categories

Companies on Recommend can choose relevant categories to describe their industry, products, or services.

All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months.

Some companies on Recommend aren’t eligible to be best in a category, and others aren’t on Recommend at all.
  • Zigzag is 3 out of 3 best companies in the category Playground on Recommend

The Recommend Experience

  • We’re open to all

    Anyone can write a Recommend review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

  • We champion verified reviews

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

  • We fight fake reviews

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

  • We encourage constructive feedback

    Here are 8 tips for writing great reviews.

  • We verify companies and reviewers

    Verification can help ensure real people write reviews about real companies.

  • We advocate against bias

    It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation.