Following my review, Mr. David, personally reached out to apologize for the miscommunication and explain the current pressures the garage is facing. His proactive approach and willingness to address my concerns were commendable. Furthermore, I recently had my AC repaired at TD Cars. Mr. David offered a generous commercial gesture to ensure my satisfaction, and the service itself was highly professional. My AC was fixed within an hour, demonstrating their expertise and efficiency. This experience has highlighted that even in stressful situations, true professionals can turn things around. Mr. David and the team at TD Cars have shown a commitment to customer service and a dedication to resolving issues. Given this positive resolution and the excellent service I received, I'm updating my review to a well-deserved five stars. --- Update: I'm changing my review from one star to three stars. After posting my initial review, the owner reached out to me personally. He apologized for the miscommunication and explained that the garage is currently under a lot of stress. I appreciate the quick response and the solution-oriented conversation I had with him. It's clear that they value customer feedback and are willing to address concerns. While the initial experience was frustrating, I'm glad they were able to reach out and make things right. I'm updating my review to reflect this positive interaction and their commitment to resolving the issue. ----- I called twice to inquire about their services and was told to send a "short email to fill up the client form." I sent the email detailing my request but never received a call back. When I called again, they said they would call me back but never did. The next day, I called yet again and was told that I should have provided more details in my initial email and that they "weren't going to take me." Their dismissive attitude and lack of professionalism is appalling. I can't speak to the quality of their work, but their customer service is non-existent.

Date of experience: July 07, 2024

I recommend this place because as a client I found a good deal. The team is also very professional, efficient, available and thinking what is more convenient for the client. Thank you!

Date of experience: July 06, 2024

Picture this: foreign country, torrential rain, and a mysterious hazard light blinking ominously on our rental car's dashboard. We were stumped, as the manual was in French, which is not our first language. Just when we thought our day couldn't get any worse, we spotted a beacon of hope—a mechanic's garage with its garage open among some dealerships. Enter our hero, David. Despite the shop being closed, he welcomed us with open arms and a reassuring smile. Not only did he diagnose the issue in a flash, but he also fixed it on the spot, proving that kindness and expertise know no bounds. David's willingness to help strangers in need speaks volumes about his character and the exceptional service his establishment offers. If you're ever in a bind, David is the guy you want in your corner. His incredible generosity and skill turned our potential disaster into a story we'll happily share for years to come. Merci beaucoup, David!

Date of experience: March 29, 2024

5* deserved, I’ve received full attention, very smooth, a lot of support from the team very friendly and always there to help thank you very much for making dreams come true ! Will definitely be back

Date of experience: March 23, 2024

TD Car is solution-oriented and customer- focused company. They provide high service quality.

Date of experience: March 15, 2024