Please be aware that it is necessary for you to schedule an appointment at the automobile service center located in rue Hollerich. I made a phone call to the contact number provided on their online platform, and the information I received was that no appointment was necessary. However, upon my arrival at the service center, I was informed quite to the contrary, that an appointment was indeed necessary. It seems that the rule of not requiring an appointment does not pertain to this specific service center. This misinformation resulted in me deducting a star from their overall rating because I was misguided over phone communication. In addition, my wheel covers were initially not installed as they should have been, but this issue was promptly rectified after I pointed it out. Despite this, I must commend them for their amiable customer service. Overall, it is important to understand that an appointment is needed at this specific garage in rue Hollerich, contrary to the information provided over the phone. This misunderstanding led to a less than satisfactory experience as my car's hubcaps were not correctly fitted initially. However, upon bringing this to their attention, the issue was swiftly resolved. The staff was courteous and friendly despite the initial hiccup. Despite the incorrect information provided earlier, their service was commendable and professional, with the problem promptly resolved upon intervention.

Date of experience: July 31, 2024

I made a call in the early hours of the day due to a deflated tyre, and I was instructed to head over to their location. By the time the afternoon meal period rolled around, my vehicle was completely set, with the tyres mounted and fitted appropriately. I cannot fault the service I received, the cost was reasonable, and the speed at which it was done was impressive. Indeed, it was an absolute 10 out of 10 experience. I must commend the professionalism of the team who attended to me. They were efficient, swift and displayed a remarkable level of expertise in their work. Their response to my call was prompt, proving their dedication to customer service. The price was also very competitive. Indeed, for the quality of service rendered, I would have expected to pay more. But I was pleasantly surprised at the affordability of their services. Moreover, the speed at which they got my car fixed was nothing short of impressive. It was a clear indication of their proficiency and experience in the field. Their ability to deliver top-notch service in such a short time frame is commendable. I was able to get back on the road in no time, with my car running even better than it was before the tyre issue. In conclusion, I am extremely satisfied with the service I received. I would highly recommend this place to anyone in need of car maintenance or repair services. Their service is worth every penny, and you can be assured of a swift and efficient response to any car-related problem. A perfect 10 out of 10 service indeed!

Date of experience: May 10, 2024

I merely required a fresh tire to be affixed onto a newly purchased wheel, followed by a meticulous balancing. They swiftly accommodated me, executed the task expeditiously, and imposed a fair and justifiable fee. This establishment is a quintessential, traditional tire store, which I find appealing. It lacks the typical "sales personnel" who have never had the experience of installing a tire throughout their entire existence. Adding further, I appreciate the absence of unnecessary frills and the directness in their approach - just good, honest work. The staff here are tire professionals, not just salespeople looking to meet a quota. They understand the ins and outs of their craft, and they respect the value of your time, ensuring that services are delivered promptly. Moreover, they don't try to upsell you on services or products you don't need, which is a breath of fresh air in this industry. The prices are transparent and fair, and they take pride in providing the best service for the money. This is not just a business, but a place that values the craft of tire maintenance and installation, as well as customer satisfaction. In a world where quick sales and shortcuts seem to be the norm, this old-school tire shop stands as a testament to the value of skill, integrity, and customer focus. It's a place where you can trust that your vehicle is in good hands, and the work will be done right, the first time around.

Date of experience: April 25, 2024

An extremely proficient establishment that comprehends individuals simply have no leisure time to squander. Engaged in a comprehensive conversation regarding the most suitable winter tires for my vehicle. These were arranged and, within the next day or two, arrived and a service bay was prepared for me, everything was switched in less than 20 minutes. Absolutely no bothersome nonsense regarding leaving a deposit, providing your car registration paperwork, email address, and so forth. This highly efficient operation fully realizes that people are short on free time and cannot afford to waste a single minute. We had a thorough, in-depth discussion about the optimum winter tires for my automobile, which were promptly ordered. Within a day or two, the tires arrived and a dedicated service bay was readily available for me, with the entire tire change completed in under 20 minutes. There were no unnecessary and tiresome demands such as leaving a deposit, bringing your car registration papers, providing an email address, or anything else of the sort. In this professional space, they understand that people are busy and simply do not have time to waste. After an effective conversation about the best winter tires for my car, they were ordered and came within a day or two. A bay was waiting for me, and all was swapped in less than 20 minutes. No pointless rigmarole about leaving a deposit, handing over car registration documents, an email address, and so on. This is truly a professional outfit that understands that people just don't have time to waste. We had a fruitful discussion about the ideal winter tires for my car, which were ordered and arrived within a day or two. A bay was ready for me and all the tires were changed in less than 20 minutes. No annoying bureaucracy like leaving a deposit, bringing your car registration documents, providing an email address, and so forth.

Date of experience: April 18, 2024

This garage is indeed a complete lifesaver. The staff is incredibly amicable and well-informed, they can communicate in English as well, and they are capable of comprehending your needs to the fullest. I had a wonderful experience following a somewhat unsatisfactory encounter at Autocenter Hollerich. Truthfully, Autocenter was my initial preference, but after my visit this morning, Rodighiero will certainly be my new go-to. They possess the inventory, they carry the brands, and they also house employees who understand not only tires but also the needs of the customer. A big thank you! I should also mention the convenience of their location. It's easily accessible and makes the whole process much smoother. The cleanliness and organization of the garage is another aspect that adds to the overall positive experience, it's clear that they take pride in their work environment. Furthermore, they provide a speedy yet thorough service. It's evident that they value their customers' time and ensure to provide a service that is both efficient and effective. They also offer a variety of options when it comes to brands and types of tires, catering to all kinds of needs and budgets. In addition to all these, the respect and courtesy they show towards their customers are admirable. It's not just about making a sale for them, they genuinely care about providing the best service and ensuring customer satisfaction. This combination of professionalism, knowledge, and genuine care for the customer makes Rodighiero stand out among others. I am truly grateful for the wonderful service and I highly recommend them.

Date of experience: April 08, 2024