5 total
Jennifer Smith
The interior design of the venue is genuinely breathtaking, and the outdoor patio exudes a feeling of comfort and warmth, quite a charming spot indeed. However, the seafood dish of mussels that I ordered was not appetizing in the slightest sense. The savoury sauce and crispy fries that were supposed to enhance the flavour of the mussels were equally underwhelming, to say the least. Moreover, the level of professionalism displayed by the staff was less than satisfactory. There was a particular incident when we gestured to the server indicating that we were ready to settle our bill. He acknowledged our signal with a nod, but then proceeded to walk away without uttering a word, leaving us in a state of confusion and uncertainty about the next course of action. Approximately ten minutes later, a different server finally decided to approach us so we could pay for our meal and conclude our visit. This level of service was certainly not up to par with our expectations and left a sour taste in our mouths. Therefore, based on my personal experience, I would not endorse this establishment to anyone looking for a quality dining experience. I am convinced that there are numerous other locations throughout the city that offer superior culinary delights and a more professional and attentive service.
Date of experience: July 26, 2024
Andrew Johnson
We absolutely adore this location. We've had the pleasure of dining there on two separate occasions. While this establishment may not be categorized as budget-friendly, the excellence in the culinary creations and stellar customer service was truly remarkable. Our palates were enticed with a delectable selection of oysters, sardines and a sea bass that was delicately encrusted in a salt coat. Every bite was meticulously crafted to perfection, however, the sea bass was exceptionally noteworthy. This dining area was a feast not only for our stomachs but also our eyes, surrounded by a warm, welcoming ambience that complemented the dining experience. The staff was courteous and attentive, striving to ensure that our dining experience was nothing short of memorable. Their dedication to providing superior service was evident in their keen attention to detail. In addition to the seafood, we also sampled a variety of other dishes that only served to enhance our culinary journey. The menu was a testament to the chef's dedication to creating dishes that celebrate the freshest ingredients and their natural flavors. I wholeheartedly endorse this establishment for those who are discerning in their food choices and appreciate high-quality service. It's a place where the love for food and the commitment to quality service converge to create an unforgettable dining experience. For those who are passionate about gourmet food and exceptional service, this place is a must-visit. So, if you're someone who values the standard of food and phenomenal service, this is a place you should definitely consider visiting.
Date of experience: July 14, 2024
John Smith
Upon the inaugural day of the festive Christmas season, I found myself dining at this restaurant. The ambiance is truly captivating and it boasts an advantageous geographical positioning. However, the service left much to be desired. Upon our arrival (despite having made a reservation and being able to show up early), our table was not prepared. Given the circumstances we were in, this was a forgivable oversight. However, upon completing the table setup, they overlooked certain essentials such as wine glasses, standard drinking glasses, and even table condiments like salt and pepper. After a prolonged wait of 35 minutes within the premises, we were finally able to place a beverage order. We requested wine and half a litre of water. Regrettably, the glass I received for the water was unsanitary, marred with stains. Subsequently, we placed an order for our meal. Upon its arrival, we found the food to be delectably prepared. However, the dessert course was a peculiar affair. My mother had requested a bowl of ice cream, but was served a meager portion of just two small scoops (a serving size more appropriate for a child) yet we were still charged the full 12 euros. Following our grievance, she was served the correct dessert. Upon the arrival of the bill, a customary check revealed that there were three desserts listed, even though we had only consumed two. Similarly, my mother had ordered an 8 euro red wine, but was erroneously charged 15 euros for a completely different type of wine. After pointing out these discrepancies, the establishment rectified the bill to reflect our actual orders, following which we settled the payment and departed. The employees are personable, with one appearing particularly flustered, and another who was remarkably helpful, despite his limited proficiency in English.
Date of experience: May 25, 2024
Rachel Johnson
An extremely delightful locale, presenting outstanding worth for every penny spent. I desire to particularly emphasize the exemplary service provided, given that we were a group consisting of five individuals, two of whom suffer from certain allergies. The personnel were exceptionally gracious and compassionate, putting in extensive effort to make certain those suffering from allergies felt entirely secure and at ease. This place commands the highest endorsement. Moreover, our experience was further enriched by the careful attention to detail exhibited by the staff. It's worth noting that they went above and beyond in their duty, not only catering to our specific dietary needs, but also ensuring a comfortable and enjoyable dining experience. Their professional demeanor coupled with personal care left us all deeply impressed. Additionally, the atmosphere of the place was warm and inviting, making it the perfect backdrop for a pleasant evening. The hygiene standards were top-notch and the overall cleanliness added to the appeal of the establishment. In conclusion, we found this place to be a great combination of superb service, excellent food, and a comfortable environment. We highly appreciate the staff's effort in making our visit a memorable one, and we will definitely recommend this place to our friends and family. A visit to this place guarantees a delightful experience and excellent value for money. It's definitely worth a try.
Date of experience: April 28, 2024
James Blackwell
An absolutely superb dining establishment. My spouse and I opted for a midday meal on the Saturday of November 11th. It was so outstanding, we decided to forego our dinner booking for the subsequent day and made a return visit to Brasserie La Lorraine. Everything was beyond reproach. The setting of the restaurant, the assortment of dishes offered, the impeccable service, and the sumptuous food. All aspects were deserving of a perfect score of 10/10. I would wholeheartedly endorse this restaurant to anyone. Moreover, the ambiance of the restaurant was welcoming and warm, making us feel at home. The staff was extremely professional, attentive, and friendly, catering to all our needs with a smile. The variety in the menu was impressive, with a selection of dishes that catered to every palate. From the appetizers to the main course and the desserts, every dish was prepared to perfection, pleasing not only our taste buds but also our eyes with their beautiful presentation. The ingredients used were fresh and of the highest quality, enhancing the flavors of the dishes. The chef clearly showed his culinary expertise and passion for food in every dish we ordered. And to top it all, the restaurant offered an extensive wine list, featuring a selection from various regions, perfectly complementing our meals. Visiting Brasserie La Lorraine was not merely about having a meal, it was an extraordinary dining experience that surpassed our expectations. This is a place that understands the true essence of hospitality and fine dining. So, if you are on the lookout for a restaurant that offers more than just good food, Brasserie La Lorraine is the place to be. I can't emphasize enough how strongly I recommend this place.
Date of experience: February 28, 2024