Extremely sluggish performance even when individuals are lining up outside in freezing 0 degree temperatures. Operating hours are solely suitable for retirees, despite it being the singular pharmacy in the vicinity. Moreover, the lack of flexibility in the schedule seems to disregard the needs of the other demographics living in the area. It's extremely disappointing to see customers bearing the harsh cold weather, only to be met with a less than satisfactory service speed. One would expect the only healthcare store in the neighbourhood to be more considerate of its customers, particularly in adverse weather conditions. Additionally, the opening hours appear to be tailored exclusively for the senior population, which is quite puzzling. While it is essential to cater to the needs of the elderly, it's equally important to accommodate the schedules of other age groups as well. This seems to be a major oversight on the part of the pharmacy management. Given that it is the only pharmacy within the vicinity, one would anticipate a more inclusive and considerate approach towards operating hours and service speed. It is not only about serving as a healthcare provider but also about demonstrating commitment and empathy towards the diverse needs of the community.

Date of experience: July 19, 2024

I vow to not repeat this experience. The medical prescription outlined that I required a full month, precisely 30 days, of treatment or therapy. However, this pharmaceutical dispensary, much to my dismay, could only provide me with 28 days’ worth of medication. This was due to the fact that their medicinal packages were designed to last for only 28 days, not a day more. Exasperatingly, they were unable to vend me an additional box to cover for the missing two days. Can you believe that? Impractical, isn't it? This has led me to question the efficiency of this medical supply store. I never imagined that a place that should prioritize patients' needs would fall short in such a basic requirement. I found myself in a predicament, needing additional medication but unable to secure it. This has been a disappointing experience, and it's one I'm keen to avoid in the future. In conclusion, having dealt with this inconvenience, I am determined to ensure I am not put in a similar situation again. I strongly believe that pharmacies should have the capability to cater to the full term of a patient's prescription, regardless of the number of days. This incident has definitely alerted me to the importance of double-checking the quantities available at a pharmacy before committing to purchase.

Date of experience: July 09, 2024

Extremely structured, benevolent employees, consistently supportive and plenty of merchandise options. They are unfailingly ready to lend a hand and their manners are always impeccable, reflecting their strong work ethic and dedication to providing excellent customer service. The variety of products available is truly impressive, catering to a wide range of tastes and preferences. This place is not only well-managed but also extremely efficient, and the staff's kindness is evident in every interaction. The quantity of goods on offer is substantial, providing an abundance of choices for every customer. Their organisation is top-notch, ensuring a smooth and enjoyable shopping experience for all.

Date of experience: May 20, 2024

Awful, discourteous, and invasive - nearly illicit - personnel, absurdly high-priced, along with antiquated 1950s operational timings. To add further, the overall atmosphere is not at all welcoming, providing an uncomfortable encounter every time. The lack of modernisation is evident, which significantly hampers the overall customer experience. These staff members, who are supposed to guide and assist, are instead extremely intrusive, crossing the boundaries of acceptable behavior and professionalism. Their actions can be construed as being on the brink of being illegal, creating a distressing environment for anyone who steps foot in there. Moreover, the prices charged are exorbitantly high, adding to the list of grievances. This is not a place for budget-conscious individuals as the cost of services or products is incredibly steep. It is almost as if they are capitalising on customers' needs rather than providing a service that is worth the price. Another downside is the highly outdated and inconvenient opening hours reminiscent of the 1950s. It is a clear indication of their resistance to change and adapt to the evolving needs and lifestyle patterns of contemporary society. This further contributes to the overall negative perception and dissatisfaction among the customers, making it an establishment to avoid.

Date of experience: March 17, 2024

Having frequented this place on twelve separate occasions, I've generally been met with dissatisfaction. The pharmaceutical goods frequently seem to be unavailable, and there's perpetually a lengthy queue to contend with. It's quite apparent that Limpertsberg could greatly benefit from the establishment of another pharmacy, thus creating a sense of competition. Moreover, it's quite draining to constantly witness the lack of essential medicinal products within their inventory. It's as if having the necessary stock is an exception rather than the rule. One could argue that this situation reflects a concerning lack of efficiency in their supply chain management. The perpetual existence of extensive waiting lines also poses an additional inconvenience. The overall experience is quite disheartening, especially considering the crucial role pharmacies play in healthcare. The scenario makes one yearn for an alternative option; a place where one can reliably obtain necessary medications without enduring an excessive waiting period. The introduction of a second pharmacy within the vicinity of Limpertsberg would not only offer customers a much-needed alternative, but it would also potentially push the existing pharmacy to improve their service. The competition could act as a catalyst for change, encouraging both establishments to strive for excellence, ensuring customer satisfaction and optimizing their stock management. This way, customers would not have to be inconvenienced by frequent shortages of necessary medications or be subjected to long waiting times.

Date of experience: March 11, 2024