Emily Watson

Extremely sluggish performance even

Extremely sluggish performance even when individuals are lining up outside in freezing 0 degree temperatures. Operating hours are solely suitable for retirees, despite it being the singular pharmacy in the vicinity. Moreover, the lack of flexibility in the schedule seems to disregard the needs of the other demographics living in the area. It's extremely disappointing to see customers bearing the harsh cold weather, only to be met with a less than satisfactory service speed. One would expect the only healthcare store in the neighbourhood to be more considerate of its customers, particularly in adverse weather conditions. Additionally, the opening hours appear to be tailored exclusively for the senior population, which is quite puzzling. While it is essential to cater to the needs of the elderly, it's equally important to accommodate the schedules of other age groups as well. This seems to be a major oversight on the part of the pharmacy management. Given that it is the only pharmacy within the vicinity, one would anticipate a more inclusive and considerate approach towards operating hours and service speed. It is not only about serving as a healthcare provider but also about demonstrating commitment and empathy towards the diverse needs of the community.

Date of experience: July 19, 2024