During our recent visit to the Cloche d'Or shopping mall in Luxembourg, we encountered several issues that marred our shopping experience, particularly as a family navigating the premises with a stroller. The first notable inconvenience was the misuse of elevators. These crucial facilities, intended to aid those who need them the most, were frequently occupied by individuals who seemed to have no apparent need, making it challenging for us to move around comfortably. Furthermore, the condition of the restrooms was appalling. The level of cleanliness was far below what one would expect in a facility of this caliber, with the toilets being extremely unhygienic and in desperate need of thorough cleaning. The mall's layout and overall system appeared to lack coherence, contributing to a sense of disorganization throughout our visit. This was exacerbated by the parking situation, which was nothing short of a nightmare. It's a common issue in many European malls, yet it remains a significant deterrent for potential visitors. From a global perspective, having visited numerous malls around the world, Cloche d'Or does not rank among the best. It doesn't necessarily fall into the 'bad' category, but it certainly doesn't stand out as a great shopping destination either. The high prices, coupled with the subpar cleanliness, leave much to be desired. On a positive note, the Ernster's coffee corner provided a pleasant respite from the mall's chaos. The ambiance is inviting, offering a beautiful spot to relax. However, the experience was slightly diminished by the freshness of the cakes, which did not meet our expectations. In summary, the Cloche d'Or shopping mall seems to cater to an affluent demographic, but even then, it fails to provide a premium experience that justifies its pricing. It has the potential to be a much more enjoyable place for families and individuals alike, should the management address these critical areas of concern.

Date of experience: September 12, 2024

Located just next to the tram stop. It’s huge. It has free toilet facilities and it’s very big. It was special toilet for kids too which looks so fancy. Clean also. Most important the toilet is FREE. It’s on first floor.

Date of experience: August 15, 2024

I had a fantastic experience at Cloche d’Or Shopping Center! The mall is spacious, modern, and offers a great selection of shops and dining options. Whether you’re looking for high-end brands or everyday essentials, there’s something for everyone. The layout is easy to navigate, and the atmosphere is always clean and inviting. The staff in the stores are friendly and helpful, making the whole experience enjoyable. Parking is also convenient, which is a huge plus. Definitely one of the best shopping destinations in Luxembourg! Highly recommended!

Date of experience: July 17, 2024

Cloche d'Or Shopping Center offers a vast variety of shops of all kinds spread across multiple levels, easily accessible via numerous and fast elevators. There is free underground parking, though be cautious as it can get slippery when it’s raining outside! The shopping center is well-connected by both public and private transport. However, it is located far from urban centers, making it impossible to access by foot unless you work in nearby buildings. As for the mall itself, something about its layout makes it quite easy to get lost: you might need to ask a staff member for directions to exits or stores. While there are touchscreen monitors with this information available, I doubt that many elderly visitors will find them user-friendly.

Date of experience: May 18, 2024

It's nice, kind of reminded me of a smaller U.S. shopping mall. A good variety of stores to choose from and the food court is good. Wished there were more options, though, but it's still good. The bathrooms were something else, squeaky clean, and it also had a modern design to it. Very cool.

Date of experience: May 02, 2024