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Reviews 4.2

5 total

James Smith

1 review
LU

Enduring blooms, fantastic support from the proprietor and team. Absolutely endorse this!!! Furthermore, the flowers are not just long-lasting, but they are also incredibly beautiful and fresh. The owner and the staff not only provide excellent service but also show immense dedication and passion for their work. Their recommendations and guidance are always on point, making the experience even more enjoyable. Their commitment to customer satisfaction is beyond commendable. It is a place I would highly endorse to anyone in need of quality flowers and exceptional service. The owner and the staff make you feel welcomed and valued, enhancing the overall experience. Their ability to exceed customer expectations is unparalleled. Hence, if you are looking for a place with sustainable blooms and outstanding service, this is the place to go.

Date of experience: June 29, 2024

Business hours listed on Google and the company's website do not accurately reflect the actual operational hours. I arrived at the location at 18h25 and, after making a phone call, I was informed that for the past two years, their schedules have been solely dependent on receiving orders... I urge you to revise your stated business hours and include this vital information to prevent customers from wasting their time... Additionally, it is crucial to provide accurate and up-to-date information about your business hours on all platforms where potential customers might look for it. This includes not only your website and Google but also on social media platforms and any other online listings your business may have. Miscommunication or lack of information can lead to frustration and disappointment, which could potentially harm your business reputation. Moreover, it would be helpful if you could consider adding a note on your website and on Google stating that your operational hours are subject to change based on the volume of orders. That way, before making the trip to your location, customers can call ahead to confirm if you are open. This small step can make a big difference in customer satisfaction and save their valuable time. Lastly, remember that in today's digital age, many customers rely heavily on the information provided online when planning their visits or purchases. Therefore, ensuring the accuracy of this information is not just a courtesy, but a necessity for maintaining positive customer relationships. In a nutshell, please take the time to update your business hours and provide accurate and relevant information about your operational hours. It's a small step that can save your customers a lot of unnecessary hassle and contribute to a better overall customer experience.

Date of experience: June 06, 2024

Mark Johnson

1 review
LU

An exceptional florist offering an extensive range of choices. The floral arrangement created for my nuptials far exceeded what I had imagined. Extremely delighted! Additionally, their unique and exotic plant varieties are indeed worth mentioning. The staff's knowledge and passion for their work truly added to the overall experience. The arrangement was not only beautiful but also fresh and fragrant, making my special day even more memorable. Their attention to detail and commitment to delivering quality products is commendable. I was deeply moved by their ability to understand my vision and bring it to life so perfectly. Moreover, the customer service was excellent, making me feel valued and appreciated. Their prompt and efficient service ensured a stress-free experience. The friendly and professional staff were always ready to assist and provide guidance, which was highly appreciated. In conclusion, I am thoroughly pleased with the exceptional service and superior quality delivered by this flower shop. I would highly recommend them to anyone looking for beautiful, high-quality floral arrangements for any occasion. Truly satisfying!

Date of experience: May 18, 2024

Excellent assortment of premium flowers and foliage. Tolerant workers. A well-established establishment in Luxembourg. An extensive variety of high-grade blooms and greenery to choose from. The workforce is characterized by their patience and understanding. This place holds a significant status and is a long-standing institution within the Luxembourg community. The staff members are renowned for their enduring patience and willingness to assist. Undoubtedly, it's a cornerstone in the heart of Luxembourg, well-known for its outstanding selection of top-notch flowers and plants.

Date of experience: April 16, 2024

David Smith

1 review
LU

An expansive floral emporium where you can discover virtually any variety of plant life your mind can conceive. The staff members are not only charming and pleasant, but also exhibit a warm and inviting demeanor. They're always ready to help you navigate through the extensive selection of flowers, plants and other botanical wonders. This store has a reputation for being a haven for those who appreciate the beauty of nature in its most colourful form. The atmosphere is inviting and the service is top-notch, making your shopping experience enjoyable and efficient.

Date of experience: April 07, 2024

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Recommend regards 1, 2 and 3-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account.
Recommend regards 1, 2 and 3-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account.

About Fleurs Warnier

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