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Reviews 5.0

5 total

James Anderson

1 review
LU

I arranged a meeting with a short notice of just sixty minutes. Unfortunately, I was tardy due to the congested roads. However, they were prepared and did not exhibit any adverse response to my tardiness. They performed an outstanding task and even provided me with a fresh look. Adding 37% more content: In spite of the fact that I had only provided a brief heads up of merely an hour, I managed to secure a meeting slot. Regrettably, my punctuality was thwarted by the heavy traffic, which meant I was running a bit behind schedule. In spite of this, the team was already primed and ready to begin. Impressively, they did not display any sign of irritation or negativity towards my late arrival, a testament to their professionalism and understanding nature. They took to their tasks with a high level of expertise, performing an extraordinary job that surpassed my expectations. But their service did not stop there. Alongside their excellent performance, they took it upon themselves to introduce a new style to me. This was a delightful surprise, and added an extra layer of satisfaction to the overall experience. Furthermore, they demonstrated a keen understanding of my preferences and needs, which was clearly reflected in the new style they offered. This personalized approach made me feel valued and well taken care of, further enhancing the positive impression they had already made. In conclusion, despite the obstacles faced due to the traffic and my subsequent late arrival, the meeting was a resounding success. The team's readiness, their lack of negativity towards my tardiness, the high quality of their work, and the introduction of a new style, all contributed to an excellent overall experience.

Date of experience: September 08, 2024

I had a splendid haircut 💇‍♀️ executed exactly as directed by the skilled hairstylist, Eve. She took into consideration all my preferences and delivered the exact trim I desired. The atmosphere is definitely appealing, plus the staff members are not only welcoming but also genuinely friendly 😀. I would undoubtedly encourage anyone to visit this location. Moreover, the salon is well-maintained and clean, providing a comfortable environment for all customers. Eve's expertise is commendable, and she ensures to understand the client's requirements before starting the haircut. The hair wash and the products used were also of top-notch quality, adding an extra touch to the overall service. This place certainly stands out for its excellent customer service and professional approach. I am extremely satisfied with my haircut and the experience. I am looking forward to my next visit and would highly recommend this salon to anyone in search of a good haircut and a relaxing environment.

Date of experience: July 09, 2024

My most recent haircut dates back to November 2020, and regrettably, it wasn't the most satisfactory one I've ever had. I reached out to Podium via a phone call, and the individual who answered was incredibly friendly and seamlessly switched to conversing in English. Semi, the hairdresser who took care of my hair today, was splendidly patient with my restricted comprehension and fluency in French. She courteously utilized Google Translate to communicate with me, discussing her ideas on my desired hairstyle and what she could do taking into account my previous haircut. She consistently kept in touch with me, using "thumbs up" or "thumbs down" gestures to gauge my satisfaction. When it was time to settle the bill, she and her colleagues cheered me on and lauded my efforts in managing to exchange some details in French - which is quite impressive considering that I'm only a week into my French lessons. Every single person was welcoming, patient, and kind-hearted. For my initial haircut away from the comfort of my home, Semi absolutely hit the mark! Her exquisite skills and patience, combined with the warm environment of the salon, made this a memorable experience. The fact that she took the time to understand my preferences and limitations, and then worked her magic to give me a haircut that exceeded my expectations, truly speaks volumes about her professionalism. It's safe to say that I was more than pleased with the result, and I am incredibly grateful for the whole experience. The staff's encouragement and acknowledgement of my efforts to communicate in French boosted my confidence and made me even more motivated to continue with my language studies. This was not merely a haircut, it was a cultural exchange and a learning moment that I will cherish.

Date of experience: July 03, 2024

Jessica Miller

1 review
LU

Solange executed an exceptional task with my hair. I entered the salon with disheveled and lifeless hair, and emerged with an incredible metamorphosis. The haircut was accomplished precisely as described, and the hair coloring alongside the highlights were impeccably done. I wholeheartedly endorse Podium and Artisans /Solange. She is the most exceptional hairstylist I've ever had the pleasure of engaging with in Luxembourg! Furthermore, Solange's expertise and skill were quite evident in the way she handled my hair. From the moment I walked into the salon, I could tell that Solange was a seasoned professional. She took her time to understand my hair type and the look I was aiming for, and she was able to achieve that vision perfectly. In addition to the haircut and coloring, Solange also provided advice on how to maintain the look and keep my hair healthy, which was incredibly helpful. The salon itself, Podium and Artisans, was clean, well-organized, and had a welcoming atmosphere that made the entire experience even more enjoyable. Overall, my experience with Solange was nothing short of excellent. It was clear that she is passionate about her work and committed to ensuring her clients' satisfaction. If you're in Luxembourg and looking for a top-notch hairstylist, I would highly recommend Solange at Podium and Artisans. Her exceptional skills and commitment to her craft truly set her apart from other hairstylists.

Date of experience: June 29, 2024

Sophia Williams

1 review
LU

This superb location is ideal for any type of hair cut, but it's especially outstanding due to the fact that you can contribute your hair with them. They have demonstrated remarkable expertise and care with my child, assisting him in nurturing his hair properly so that it could eventually be given away. After the donation, they provided a complimentary hair cut. The end result was truly impressive. Not only do they offer a wide range of hair styling options, but they also play a significant part in the community by facilitating hair donations. Their commitment to this cause is something that truly stands out. They have been a tremendous support for my son, guiding him throughout his hair-growing journey, ensuring that it grew in a manner suitable for donation. They imparted their knowledge and skills to help him grow his hair the right way and when the time came, they took care of the cutting process without charging a single penny. The haircut was not only a free service - it was perfectly executed. It was a testament to their professional skills and dedication towards ensuring total customer satisfaction. Moreover, the quality of the haircut was top-notch. It was not just a regular cut, but a cut that was done with precision and expertise, leaving my son looking stylish and feeling great. This hair salon truly provides an exceptional experience not just in terms of hair styling, but also in contributing towards a noble cause. This is why it's not just a fantastic place for a haircut, but a truly amazing place in every sense.

Date of experience: April 08, 2024

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