James Sullivan

1 review
LU

Devastating administration of business

Devastating administration of business clients! DO NOT ENGAGE! An incredibly laborious account initiation procedure with countless mistakes made by the consultant throughout the entire operation, an extremely protracted delay to finally inform me, half a year post account initiation, that they are terminating my accounts within a little over a week without any explanation (currently, I can only surmise that I must not have suited their desired clientele (I undertake business consultancy), a misstep on their part during the commencement of the relationship), thus putting my enterprise in jeopardy (account balance of more than 25k at the time of termination, no ongoing loans etc...). To add insult to injury, I was directed there by the Banque Populaire, where my French company is based. It is strongly recommended to steer clear of this bank if you plan to establish a business or if you harbour professional aspirations. Moreover, the consultants have the audacity to execute this termination just prior to embarking on their vacation. This accurately epitomizes their mindset! Consider this a cautionary tale against entrusting your professional aspirations with such a negligently managed institution. The repercussions of their mismanagement can be seriously detrimental to your business and its operations. The lack of professionalism, as well as the lackadaisical attitude towards their obligations, is alarmingly apparent. My experience has led me to the unequivocal conclusion that this is not a bank you want to associate yourself or your business with. Their actions have put me in a precarious position, leaving me scrambling to make arrangements and rectify the situation. This is not a situation any business, start-up or otherwise, should have to face.

Date of experience: March 17, 2024

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