Totally devoid of concern for the

Totally devoid of concern for the consumer. They seem to have no interest in making a sale. I inquired about a particular product and they informed me that they didn't carry that brand, then just wandered off. They didn't even afford me the opportunity to inquire if they had a comparable item from a different brand. These individuals demonstrated an absolute indifference towards their clientele. Their lack of interest in selling was so apparent that it was almost palpable. When I approached them with a request for a specific item, their response was dismissive. They stated quite clearly they did not stock that particular brand. Without giving me a chance to say another word, they simply walked away. Their abrupt departure was so swift that it left me with no opportunity to ask any further questions. I was left standing there, wondering if they perhaps had a similar product, albeit from a different brand. Their lack of customer service was not only disappointing, but also quite surprising. I was left with many unanswered questions, and with an unsatisfied need for a product. Their behavior showed a complete disregard for the basic principles of customer service. They didn't even pause to consider offering an alternative solution or suggesting a similar product from another brand. Their disinterest was blatant and it was clear that my business was not valued. In conclusion, their lack of concern and indifference towards the customer's needs was quite shocking. This experience has left me with a negative impression of their business and a realization that they place little to no value on customer satisfaction.

Date of experience: May 10, 2024