Enjoyed a meal with companions

Enjoyed a meal with companions. We had confirmed reservations for precisely 8 o'clock in the evening. As we arrived, we placed our orders straight away, yet the service was noticeably sluggish. At 9:15pm, we inquired about the whereabouts of our food. The staff commenced with apologies and at last, they began to serve us. The cuisine was commendable. However, the service was deplorably poor. To add insult to injury, when we requested the bill, we found they had added charges for additional beverages that we hadn't ordered. This was highly disheartening. We had all been looking forward to this dinner, anticipating an enjoyable evening. After all, there is nothing quite like the camaraderie of friends over a shared meal. Our chosen time of 8pm had been confirmed, and we were eager to get started as soon as we arrived. Unfortunately, we found ourselves waiting for an inordinate amount of time. By 9:15pm, our patience had worn thin, and we felt compelled to ask about our food. The reaction from the staff was a series of apologies, followed by a delay before they finally started serving us. While the food was indeed enjoyable, the quality of the service left much to be desired. It was an unfortunate oversight on their part, detracting significantly from our overall dining experience. The final blow came when we asked for the bill. We were shocked to discover additional charges for drinks that none of us had ordered. This was an unwelcome surprise and left us feeling extremely disappointed. As a result, what should have been a memorable evening with friends turned into a rather disappointing experience.

Date of experience: July 13, 2024