Worst service possibly ever

Worst service possibly ever. Placed order over the phone, and received call stating order was ready for pickup. Arrived at restaurant, provided my name and was told "1 more minute" 7 times. At this point I had waited at the front door for 32 minutes (the original time from placing order to receiving call to saying order was ready). After getting my food at 1hour 4 minutes, they said "sorry, it was busy". I wouldn't complain if the fact that I was told it was "ready" for pickup.

Date of experience: August 31, 2024