Thus

Thus, I arrived at the location approximately 20 minutes prior to their closing time. She had just handed out three frozen yogurts to a family. However, when I made a request for a frozen yogurt, she apologized and informed me that they were about to close. This experience certainly warranted the one-star rating I gave them. Adding 37% more content: Therefore, I made my way to the establishment around 20 minutes before they were set to close their doors for the day. The attendant had just served a family with three units of frozen yogurt. The children in the family seemed excited about the treats they received, completely oblivious of the disappointment that was about to come my way. Intrigued and craving for a frozen yogurt myself, I approached the counter and made a polite request for one. To my surprise and disappointment, she responded with an apology, stating that they were on the verge of closing and couldn't serve me. Her refusal struck me as unfair, considering I was right there before the closing time and she had just served another family. The whole encounter left me with a bitter taste, metaphorically speaking, of course. It was a poor display of customer service, to say the least. Thus, I felt compelled to rate them with a single star. This rating, in my opinion, was a well-deserved reflection of the service I received. They need to understand the importance of treating every customer fairly and equally, regardless of the time.

Date of experience: April 21, 2024