John Smith
These individuals are extremely IMPOLITE! I ventured into the store today with my young 5-year-old child to purchase some eclairs and posche pommes. The sales representative questioned me if I wished for a takeout or not. I opted for the takeout. My child enjoys consuming the pastry within the store, however, we carry most of it home for the remaining family members, thus I desired for it to be packaged. I settled the bill and aspired to occupy a seat with my child within the store. There was an abundance of vacant spots inside. Yet, the saleswoman informed us: - No! You are not permitted to sit inside because you informed my associate you desired a takeout. I was utterly dumbfounded. She didn't state to me: "You must incur additional expense if you aspire to sit inside". I would have been entirely comfortable with that. No. She declared to me and my child: "You CANNOT sit inside". She truly exaggerated that situation. (And she conveyed this in French, so it's not as if a language barrier could have been the issue). At this point, I would have vacated the premises instantly. But I did not wish to let down my child. I was willing to pay the additional charge for sitting inside. However, she put on a grand display of "permitting us" to sit there and instructing me "how I should purchase items correctly the next time". These are extremely impolite individuals devoid of any understanding of what constitutes customer service!
Date of experience: April 24, 2024