I had bad service from the shop in the centre. After I waited 20 mins for the shop to fictional in the morning as I was told I arrived early I find out only one leg support arrived not both legs as ordered. Despite a phone call from the shop to let me know that my order is ready. I was not told that only one leg is ready but I was told come and collect the order. I had no apology from the lady in the reception and in fact she kept talking defending her position and not letting me a chance to express my unhappiness that I will have to come another time.
What a customer service!!!
1 review
19 +2 views
0 likes
Luxembourg
I had bad service from the shop in the centre. After I waited 20 mins for the shop to fictional in the morning as I was told I arrived early I find out only one leg support arrived not both legs as ordered. Despite a phone call from the shop to let me know that my order is ready. I was not told that only one leg is ready but I was told come and collect the order. I had no apology from the lady in the reception and in fact she kept talking defending her position and not letting me a chance to express my unhappiness that I will have to come another time. What a customer service!!!
24. 09. 2024
2 years ago