John Smith

Without a doubt

Without a doubt, this is the most unprofessional and inefficient diplomatic mission I have ever encountered. Initially, they take an inordinate amount of time to respond to electronic communication, and then on the day of the appointment, they cause unnecessary delays, making you wait in excess of 30 minutes, just to be informed "please wait for 5 more minutes". The lack of organization is glaring as they don’t even provide you with necessary paperwork to complete while you are in the waiting period. They genuinely seem to have no respect or consideration for the value of people's time, and this is particularly evident, if or when you are visiting for a visa-related matter. Their lack of compassion and courtesy is quite blatant. On top of their already poor service, they are not exactly the epitome of kindness. Not only do they waste your time, but they also demonstrate a profound lack of professionalism, making them by far the most inefficient and unprofessional embassy I've had the misfortune of dealing with. One would expect that such a critical institution would be more efficient and respectful of their visitors' time. However, that is far from the reality. Their disregard for the value of time, especially when processing something as important as a visa, is quite alarming. Furthermore, their lack of basic courtesy on top of such inefficiency is not only surprising but also quite disappointing.

Date of experience: March 18, 2024