John Smith

They made an appearance at my residence

They made an appearance at my residence when I was absent, therefore they deposited a written message indicating that I have the ability to retrieve it the following day. I proceed to do so on the aforementioned day, only to be informed that they had dispatched it once more and that I would need to come back the subsequent day. Consequently, I comply and surprisingly, my parcel now happens to be in an entirely different location. This situation is intolerable! In addition, I now find myself in the position of having to endure a delay of 4 days before I can finally claim it. They paid a visit to my domicile during my absence, as a result, they left behind a note implying that I could collect it on the day after. I follow through with their instructions the next day and they disclose to me that they had re-sent it and that I would be required to revisit the day following. As such, I take the necessary action and shockingly, my package has been relocated to a completely disparate location. This is highly unsatisfactory! Additionally, I am now obliged to withstand a waiting period of 4 full days before I am permitted to retrieve it. They arrived at my dwelling when I was not present, consequently, they dropped off a letter suggesting that I was able to pick it up on the subsequent day. I act accordingly the following day and they reveal to me that they had forwarded it again and that I would have to make a return visit the next day. So I adhere to their instructions and astonishingly, my delivery is currently at a completely different site. This is wholly unacceptable! Furthermore, I am now forced to wait for a duration of 4 more days before they allow me to pick it up.

Date of experience: April 08, 2024