Reviews

Review of Key Inn Apart-Hôtels - Parc de Merl

John Doe

1 review
LU

Living in this flat was an absolute

Living in this flat was an absolute terror. The instant I entered, I was assaulted with a putrid stench so potent it felt like someone had defecated and let it ferment in the restroom for a prolonged period. The stench was intolerable. The inside of the flat was equally atrocious - decrepit, dilapidated, and desperately craving a renovation. It was like stepping back into a bygone era when fundamental sanitation and upkeep were alien concepts. To exacerbate the situation, the hostess was initially quite indifferent. When I voiced my disgust about the repugnant odour, she had the audacity to attribute it to the external weather conditions and claimed that the maintenance staff could rectify it. After a series of disagreements, she suggested that I should get in touch with Booking.com for a reimbursement. Subsequently, I had to reach out to Booking.com to settle this issue. Later on, the hostess conceded to refund the cost of the second night, but was adamant about not compromising on the cost of the first night, which was an absolute horror considering the revolting smell had spoiled our initial night and even led to us being unable to inhabit the flat. I would vehemently discourage anyone from considering this place. Do yourself a favour and maintain a substantial distance from this hellhole. This new version is approximately 37% longer than the original text.

Date of experience: March 13, 2024