Lily Shang

These men have 0 sense of time

These men have 0 sense of time. I was told twice by Fernando, once this week, and once last week, that my car would be ready by noon today, but it was not. I phone at 11:30am to check on progress and they told me that it would be ready at 3pm. Then Fernando called after lunch and said it would be delayed until 5pm. I ended up unable to go to 2 jobs for which I needed the car, a loss of 150 euros, not to mention 2 extra hours on the bus to make the extra trip to the garage. And when I asked for a discount to offset my lost income due to their delay, Fernando completely denied having promised me any time and this short guy with glasses kept interrupting me while I tried to explain for the second time. So this is the garage for you if you don’t care about your time, schedule or have clients to meet, but otherwise, completely unreliable.

Date of experience: May 17, 2024