Alexander Ivanovich

I had reserved a slot for 11

I had reserved a slot for 11:36 on a Saturday, oblivious to the fact that they'd be shutting down at 12:00. Owing to my journey from Switzerland, I made it there just five minutes before they closed, yet they were gracious enough to assist me nonetheless. I am deeply indebted to them, given that the state of my tyres was deplorable and I had another ten-hour long journey back to England awaiting me. The service rendered was undeniably superb and extremely truthful. The cost structure was transparent, and it was displayed on the wall in three distinct languages, with English being one of them. All the team members were proficient in English. I would unequivocally endorse this tyre shop owing to their unparalleled supportive attitude. I am extremely grateful for their assistance. Moreover, I was impressed by their multilingual environment, making it easy for non-native speakers to understand their services and charges. The fact that they could communicate effectively in English made me feel comfortable and helped in smooth transactions. The dedication and commitment of the staff to assist me, even at the brink of their closing time, is truly commendable. Their willingness to help in such a critical situation made my journey less stressful and more manageable. It was a testament to their excellent customer service and their understanding of the importance of safety in long-distance travels. The poor condition of my tyres could have been a significant hindrance in my long journey back to England. But their prompt and efficient service ensured that I could continue my journey with peace of mind and without any unnecessary delays. I would, without any doubt, recommend this tyre shop to anyone in need of their services. Their honesty, professionalism, and dedication to customer satisfaction are worth appreciation. So, thank you once again for your invaluable help.

Date of experience: April 25, 2024