Michael Scott Johnson

Exceedingly delightful blooms and

Exceedingly delightful blooms and customer service were provided, regrettably, the online platform was acting rather troublesome. Consequently, the procedure of placing the order took an unexpectedly long duration, stretching to roughly 45 minutes. Additionally, it’s important to mention that while the beauty of the flowers was certainly commendable, the service provided was equally remarkable. However, the prolonged waiting time due to the technical difficulties experienced with the website was not anticipated and was somewhat frustrating. Despite this minor setback, it is worth noting that the overall experience was still largely positive. The flowers received were of excellent quality, displaying vibrant colors and a fresh look. The customer service was also top-notch, with staff members showing great attentiveness and readiness to assist. In retrospect, the entire ordering process would have been far more convenient if the website had been more user-friendly and responsive. In conclusion, while the online shopping experience was marred by a few navigational issues on the website, the exceptional beauty of the flowers received, coupled with the outstanding service provided, more than made up for the inconvenience. The experience, although extended to 45 minutes, was nonetheless rewarding. The company would, however, do well to invest in making their website more efficient and user-friendly to make the ordering process smoother and faster in the future.

Date of experience: July 27, 2024