Samantha Brown

I am of the conviction that if you are

I am of the conviction that if you are to market those pastries at such a rate, it is necessary to uphold a specific reputation. The pastries are indeed delightful, don't misunderstand my point, and I procured several for the holiday season, however, the personnel is outright discourteous. I ventured to purchase holiday presents, pastries, and to arrange an order for the festive season and encountered an incredibly inhospitable staff that showed no semblance of patience, despite the fact that there were no other customers queued behind me. This is not the inaugural critique I've penned regarding Oberweis, but it is high time you dismiss the individuals who exhibit a disdain for customer interaction. I regret not having obtained the name of the employee, but she lacked an identifying badge. Despite spending a considerable amount, in the region of a few hundred euros, at this establishment yesterday, they still couldn't muster the courtesy to grace me with a smile. Upholding a positive public perception is the least you can do.

Date of experience: May 14, 2024