Reviews

Review of Phonesmart Monterey

worst client experience ever - NEVER

worst client experience ever - NEVER AGAIN I went there to repair the screen of my Iphone, then have been charged 209 €. 2 days ago, my screen is totally black. I gave a call to ensure warranty can operate and then went to the shop. super rude welcome. they refused to operate warranty, arguing internal breach of screen are not under warranty (how can this be broken internally?) . on top of that the guy kept accusing me of lying ... as said below, i should have read the reviews prior to visiting this store and will file a claim

Date of experience: July 21, 2024