Review of ERNSTER - l'esprit Café - Belle Etoile
James Connor Smith
As we relocated to Luxembourg, this bistro was the first we gave a shot. However, a year and four months afterwards, specifically last week, when we made a visit to enjoy a cup of coffee and provide my 4-year-old son with a pre-packaged, healthier meal option, we were prohibited by the woman. I found myself at a loss, unable to make my young child understand the situation. Ponder over it again! Still not satisfied with this sudden change, I questioned myself, "Did we commit any mistake?". Even after several days, the incident kept bothering me. I just wanted to have some leisure time with a warm cup of coffee while my son could enjoy his meal. But, this visit turned into a situation that I could never have anticipated. I still remember the day when we first relocated to Luxembourg, the excitement and joy of exploring a new place were immense. That café was our first choice to try, it was a new experience. However, the same place after 16 months gave us a harsh reality check, a bitter taste of unexpected refusal, something we never anticipated. Our usual peaceful coffee outing turned into a confusion-filled episode. My 4-year-old was clueless, his innocent eyes looked at me for an explanation I was unable to provide. How could I explain the complexity of the situation to such a young soul? It was disheartening. I urge you to reconsider your actions! I hope nobody else experiences such an unfortunate incident. It's essential to maintain the welcoming atmosphere of such public places. Everyone deserves to enjoy their cup of coffee or meal without any hindrance. Think about it once more!
Date of experience: June 22, 2024