JM J

I'm a travel agent and this was the most horrible experience with a rent a car in all my life. I had a number reservation but my key wasn't there so I had to call Avis and they told that if I wanted a car I had to go to another station. I will be my last time Avis. And I wonder, who give me my money back for the call that I had to do to Avis Luxemburg??? I'm not from Luxemburg.