Review of Restaurant Swagat
Sophia Johnson
Typically, I refrain from posting negative reviews, however this particular instance compels me to share my experience. I selected vegetable samosas as a starter, which arrived as a pair. The initial samosa was split between myself and my significant other, with no issues arising. However, upon dissecting the second samosa, I instantly detected that the filling had a different appearance, as it contained a brown substance in place of the expected yellow potato filling. Looking closer, I discerned that it was, in fact, a meat samosa, filled with potatoes, peas, and numerous fragments of brown, minced meat. My significant other, who is an omnivore, sampled it and confirmed my suspicion that it indeed contained meat. They had also partaken in the vegetarian samosa, so they could certainly identify the discrepancy. Feeling slightly perturbed, given my decade-long commitment to vegetarianism and the fact that I almost consumed a meat-filled samosa unknowingly, I beckoned the waitress to inform her of this mistake. Maintaining a polite demeanor, I gently suggested that there may have been an oversight and that we were served a meat samosa instead of the requested vegetable one. The waitress's response was to deny the possibility of such an error, insisting that there was no meat in the samosa. I was taken aback, as I had not anticipated such a response, especially considering the evidence was literally on the table in front of me. Preferring to avoid making a scene, I chose not to further argue, and the waitress departed without offering a replacement samosa or even a discount for the half-eaten one. Subsequently, we overheard the same waitress discussing us loudly with a colleague, which began to truly infuriate me. What advantage could the restaurant possibly gain by tricking a vegetarian into consuming meat? The audacity to not only mislead a customer but also to slander them within earshot was baffling. When the waitress returned to collect our plates, she asked if we would not be finishing the samosa. I declined, stating my vegetarianism and the evident presence of meat in the samosa. She laughed dismissively, reiterated her previous denial, took my plate, and left, neglecting to replace my cutlery. While consuming our main dishes (which were sub-par), she reappeared and asked if we wished to take our remaining samosa home. At this stage, her behavior felt more like mockery or provocation, and I contemplated leaving without settling the bill. However, respecting my principles, I paid, assuming that the samosas would not be included in the bill, especially considering the apologetic demeanor of the co-worker handling the payments, which seemed to acknowledge their mistake. Nevertheless, we were charged for the samosas without any form of compensation or discount. Needless to say, I will not be patronizing this establishment again and I would advise fellow vegetarians who consider Indian eateries a safe choice to reconsider visiting this particular restaurant.
Date of experience: May 29, 2024