Emily Johnson

They mar your vehicle and refuse to

They mar your vehicle and refuse to acknowledge or take any kind of liability for it. When I questioned if my comprehension was accurate, implying that you visit this automobile cleaning service, depart with marks on your vehicle, and it becomes my issue, the individual in charge of the car wash merely responded with a firm YES. I would advise you to make a prudent decision and take your car to another location, where at the very least, they own up to the most basic level of responsibility and don't display an 'it's not my problem' type of demeanor. I would strongly suggest you avoid this place. Additionally, it's crucial to note that their lack of accountability extends beyond mere words. Actions, or rather the lack thereof, speak louder than any verbal agreement or denial. The blatant disregard for customer satisfaction and the absence of even the smallest effort to rectify the situation are glaringly evident. The mere fact that they can inflict damage on your property, and then wash their hands off the responsibility, is a testament to their shoddy business ethics. Their 'not my problem' attitude is not only frustrating but also a clear indication of their lack of professionalism. It's an utter disregard for the patron's trust and investment. You would be better off steering clear of such establishments and instead opt for a more reliable and customer-centric service. An ideal place would not only take responsibility for any mishaps but would also go the extra mile to ensure that the customer is satisfied. In conclusion, I would not endorse this car wash service. It's not just about the damage they cause to your vehicle, but their overall lack of accountability and their dismissive attitude towards their customers. It's always wise to choose a service that values its customers and takes responsibility for their actions, rather than one that shirks it off with a casual 'not my problem.'

Date of experience: March 03, 2024