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30.11: Washed my car today. Pre-wash (prelavage) did not work. Edit: 02.02.2025: I used this car wash second time in the last 2 months. I have changed review from 3 stars to 1. Following my previous review from 30.11 (see above) they have not fixed the issue. Washed my car yesterday morning at 08:24 (again I chose the Diamond prorgramme) and the prewash/prelavage still not working. The device moves but no water is applied and the washing starts from applying mousse (detergent) on a dry car. Unless there are different standards in this car wash, this is not what the prelavage means in other places. If you reply please explain if the prelavage starts from applying mousse. Then I stop hsing this carwash. Otherwise the place is nee and good.

Date of experience: October 04, 2024