Emily Johnson

It's truly regrettable

It's truly regrettable, as it possesses the potential to be incredibly beneficial. The concept is straightforward: park your vehicle in the designated area and proceed with your shopping errands during the waiting period. Regrettably, a language barrier already exists. There were undeniable instances of negligence. The rear portions of the seats. My daughter, who leans her feet against this, gets them extremely filthy and there hasn't been any effort to clean them. There are additional areas that have been utterly neglected. Plus, the blemishes on the seats haven't been addressed, even though the cost of this service is included in the overall price! Therefore, in my perspective, it's a sloppy job. Forgetting such details is inexcusable considering the hefty amount we shell out. What a letdown! Moreover, it's quite disappointing to witness such lack of attention to detail in a service we pay a considerable amount for. The backrests of the seats, for example, were completely overlooked. My daughter, who habitually places her feet against them, ends up with very dirty feet because no one bothered to clean those areas. It's quite disheartening to see other spots that have not been attended to, as well. The stains on the seats were also left untouched, a frustrating oversight given that their removal is supposedly included in the service fee! To me, this all indicates a hurried and poorly executed job. Neglecting to take care of these simple tasks is entirely unacceptable given the price we are charged. It's truly a pity.

Date of experience: June 10, 2024