Alexander Johnson

Approximately two thirds of the items

Approximately two thirds of the items that were requested arrived incorrectly. The pizza that is displayed in the image is intended to be a Napoletana, and there is a strong possibility that the ham they garnished it with was in its raw state at a certain moment during the previous week... Expanded version: Roughly two thirds of the items that were specifically ordered did not match the expected outcome, contributing to a significant error rate. This was a disappointing experience considering expectations. The pizza that is being showcased in the provided image is, in theory, supposed to represent a classic Napoletana. The Napoletana pizza has a rich tradition and is renowned for its unique flavor profile, making such a mistake more noticeable and unfortunate. However, the reality of the situation seems to starkly contrast with the standard set for such a pizza. One of the ingredients, the ham, which should ideally be cured and cooked, presents another issue. It's quite plausible, even likely, that this piece of ham was still in its raw, unprocessed state at some unspecified point during the previous week. This raises concerns not only about the quality of the product but also about safe food handling procedures. This experience has, unfortunately, led to a considerable amount of dissatisfaction.

Date of experience: March 20, 2024