Hamilton Smith

The pasta and pizza offered here are of

The pasta and pizza offered here are of excellent quality, and the staff is amicable and provides swift service. However, when I inquired if they had smaller sizes of pizzas and pasta for kids, they affirmed they did. Nevertheless, when the bill came, they attempted to bill us the same amount as a regular-sized pizza for the smaller one my daughter consumed. Upon my request for them to reassess this, they reduced the price by €2. This doesn't genuinely provide a kids' option. The majority of eateries offer a kid's portion for half the price or approximately a €5 discount. Their approach felt disingenuous! If you're merely deducting €2 for a smaller portion, it's only fair to inform the customer, particularly if they've asked about it! The quality of the pasta and pizza they serve is exceptionally high, and the team is warm and provides service promptly. Still, when I asked if they provided smaller portions of pizzas and pasta for children, they confirmed that they did. However, when they presented the bill, they tried to levy the same cost as a full-sized pizza for the child's pizza my daughter had. When I requested them to review this, they lowered the price by €2. This doesn't genuinely equate to providing a children's option. Most dining establishments offer a children's portion at about half the price or round about a €5 reduction. Their methodology felt deceitful! If you're only slashing €2 off a smaller portion, the customer should be made aware, especially when they've specifically asked!

Date of experience: July 10, 2024