Jessica Smith

I find it utterly shocking and

I find it utterly shocking and disgraceful that this institution refuses to annul my spouse's two-day accommodation booking, or even offer a token of commercial goodwill. It's an embarrassment for an organization that prides itself on its supposed high standards. True quality is reflected through the provision of warm hospitality, a welcoming atmosphere, and professional conduct. My husband frequently travels for work purposes and as a result, he will undoubtedly avoid staying at your premises in the future. To throw 150 euros away so casually is tantamount to blatant robbery. If this is the manner in which you handle your clientele, then you have truly outdone yourselves. The fact that you are so unwilling to accommodate the needs of your guests is a testament to your lack of professionalism and poor customer service. The glaring lack of willingness to rectify the situation is a clear sign of your complacency, and it's a disgrace to businesses that genuinely strive to maintain high standards. Hospitality is a two-way street; it involves not only providing a welcoming space for clients but also exhibiting a respectful and considerate demeanor. My husband's job entails frequent travel, making it essential for him to have a reliable and comfortable place to stay. However, after this experience, your establishment will certainly not be on his list of preferred accommodations. It's a hard pill to swallow, knowing that 150 euros have been squandered without any consideration. This act is nothing short of daylight robbery. Should this be your usual approach towards dealing with your customers, then I must commend you on your audacity. It's an audacious move, certainly, and it reveals much about your business ethics, or rather, the lack thereof.

Erfahrungsdatum: Juni 22, 2024