Valerie Madsen

We stayed for 2 nights/3 days and I

We stayed for 2 nights/3 days and I have a few complaints: - No hot water for showering: During the entire stay we showered with cold water. I experimented with turning the knob in all directions and I could feel a slight difference between the "warm" and cold sides. Showering was very cold and very unpleasant. - Terrible WiFi: The WiFi did not work at all from in the bathroom and in the room it was slow and difficult. I was frequently unable to load text based pages and photos took 45+ seconds sometimes. - On our last day, house-keeping woke us up at 7 am (well before checkout) by knocking and asking to clean the room. Leaves you with a feeling of being rushed out. - Loud rooms: This I don't really fault the hotel itself for too much, but I feel it's important to share with potential guests. It might be due to the age of the building, and our room placement, but I could hear sound coming in through the door very easily. I could also hear cars driving outside through the windows. However, the rooms are very beautiful, with nice balconies, and I did like this aspect. Pricing is too high for being unstaffed, and for 70€+ a night the other deficiencies (like the shower) are unacceptable. I also curiously read the other reviews before writing this one here (while I was already a guest), and I am quite surprised by how rudely the management reacts to any criticism. If we had been aware of this kind of behavior we would not have booked at all.

Erfahrungsdatum: September 01, 2024