fatjon marvin

The worst experience ever

The worst experience ever. I rented a car for one day as I had to pickup my friend from another city. I took the car in the afternoon and I left it in the late evening. In the next morning, AVIS wrote me an email saying that they found a small scratch (less than 1cm) and they told me that I had to pay 800 euro. The car condition was the same as when I picked it up and I didn’t even park it somewhere during the trip. I am sure that I didn’t do that but they took the money from my bank account without my authorization. I have raised that problem to responsible institutions but AVIS is never replying to their letters and calls. Furthermore, their office is always closed and they do not send you a report before you take the car but they just leave the key to the airport reception. NEVER RENT A CAR THERE.

Erfahrungsdatum: Dezember 08, 2024